Savededa
Cosmic Ray
- 34 posts
- 1 likes given
- 0 solutions
- 114 likes received
- Samsung Community
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- About Savededa
3 weeks ago
That's a good theory and all but I never used smart switch and I've had problems since the phones release.
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3 weeks ago
I can only think of a few reasons.
A: they don't care
B: they don't believe it's their problem
C: they aren't capable of figuring it out
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3 weeks ago
Still retorts of multiple carriers having this lte issue and it seems Samsung had become silent on the issue.
Now THAT is customer service at its finest.
No updates, no apologies, dare I say no FS given.
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3 weeks ago
2 Likes
This is exactly what's happening to me... But Samsung doesn't want to admit fault yet. It's amazing!.
They can come out with foldable phones etc
But can't admit a mistake? I mean cmon I owned the note 7 and remember how long it took for that to blow up into something (pun intended).
FIX THIS asap. Stop jerking your customers around!
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4 weeks ago
This is irrelevant now as sprint has deployed VoLTE and it works on the s10.
The problem is band switching Some like myself get great LTE then two seconds later it drops to nothing while displaying full service.
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4 weeks ago
2 Likes
Man we are all getting fed a line of BS. Searching for a network that's not there? What's that? 5g? Then why is Samsung releasing a 5g version of the s10 later!
No issues reported? Then their tech agents must really be horrible at their jobs because I've called about it twice and just stopped because I felt like I was teaching the tech their job.
Unable to exchange unable to return at this point. Whoever mentioned class action doesn't sound like a bad idea I'm about fed up!!
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4 weeks ago
Pointing blame like they did after the note 7,ans look how that turned out.
Samsung we won't be mad if you actually help and actually look into issues, we promise!
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a month ago
2 Likes
See here's the thing with that, every other phone on their network is working appropriately, except for the s10s. They keep pointing at you, and you keep pointing at them.
When are the customers going to hear some information about what the problem is?
Where is the collaboration?
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a month ago
I use SwiftKey, it also does this with the stock keyboard as well. As soon as you tap a text field, boom, big blue cursor.
This issue began after I installed the latest update.
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a month ago
The update didn't fix my connectivity issues... I have a magic box at my house. Lte is intermittent everywhere I go.
As far as this blue cursor now popping up when you tap a text field... This is also due to the update. I just upgraded my wife's phone with said update and now she has the same issue with the cursor.
This has to be one of the buggiest Samsung galaxy devices I have ever owned.
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a month ago
Unfortunately it does it no matter which keyboard, my wife's s10 doesn't do it and she hasn't installed the update from today yet.
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a month ago
1 Like
I recieved an update today for the March security patch.
Does anyone else notice whenever they single tap a text input field now there's an annoying blue bubble cursor that pops up?
It used to only pop up when you long pressed. I can't find a way to turn it off!
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a month ago
Just like the title states... Where did this feature go I can't find it anywhere.
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a month ago
1 Like
Go into settings, apps, then find your music player app. Select it then hit battery. Try unoptimizing that app and see if that helps.
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a month ago
Update: went through both text chat and voice support for this issue and neither was able to help.
Do NOT use hdr if you plan on uploading to social media ie. Instagram or Facebook. The Gallery does NOT convert to sdr like the option says. Videos will look washed out if you do so.
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03-24-2019
07:43 AM
MMS for every carrier only works on their network unfortunately. You can send mms over wifi if the person on the other end is using Rich Chat Service on their phone.
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03-24-2019
06:23 AM
1 Like
No just this wifi calling location timeout message, very very annoying
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03-24-2019
06:09 AM
I've updated my location multiple times via the wifi calling settings. I only seem to get this notification of a location timeout when I go into a low cell service area like my basement.
Location is ON and Google location accuracy is on.
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03-24-2019
06:06 AM
2 Likes
If you go into video camera settings the option to record in HDR10+ is available. In that same section, it says that these videos can be converted by the gallery to SDR to be uploaded to sites that don't support Hdr.
Where is this option in the gallery? Where is this option anywhere?
I'd love to keep hdr recording on but can't upload the video anywhere.
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03-23-2019
08:54 AM
There is also an issue a problem while on wifi calling that other users calling me or my wife don't hear the phone ringing.
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03-23-2019
06:50 AM
I keep hearing sprint is acknowledged the issues with the s10 and will roll out an update. The real question is to when. I personally believe some of this may pertain to android 9, I also believe it a sprint problem. Does Samsung write the sprint software on to the phone or does sprint have their own people?
WiFi issues, wifi calling issue, mobile data issues, lte band issues, location timeout messages. Hopefully can be rectified with software.
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03-23-2019
05:22 AM
5 Likes
When I'm home and on wifi, with wifi calling enabled, I will get a notification about a Location Timeout... CONSTANTLY.
It seems like the only time it happens is when my cell service degrades to the point of Roaming. (Sprint)
Location is ON and Google location service is ON as well. There is no option to remove this notification. I've used wifi calling on other networks with other Samsung devices but never had this nagging location timeout error notification.
I need to fix this. It happens on my wife's s10 as well.
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03-21-2019
05:48 PM
Try disabling band 41 and see if that works for you.
Go to dialer, ##3282# them edit, enter 000000, tap LTE, tap Band 41 enable, uncheck, restart phone.
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03-19-2019
02:20 PM
1 Like
Tried downloading Android messenger and still cannot send mms over wifi to an iPhone user for example. Rich chat messages between both of my s10s works fine though.
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