- About Josephinelcajon
10-04-2020
10:51 PM
If this picture is extremely important to you and unreplaceable I highly recomend you shut the device off completely. Each app each time you use it writes that information onto its memory. Contact a computer repairman and have them do a search for it. This is expensive and takes time. There are of course no garentees and SSD memory is the worst to recover from. I am assuming its a cell phone? If you want to try open the my files and search for it by date taken location taken or subject. Did you ever share it on social media or app? After reading your replies try connecting it to a computer. Once connected open the files. Next install and back it up using Samsung Smart Switch. One of your local Best Buy stores will have a Samsung rep. Call to see which store and times. They can help you further.
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10-04-2020
06:51 PM
I fully agree and demand they reinstate your orgional credit account NOT create a new one! This as you have seen IS effecting your credit and also needs to be addressed as it could/will effect all your other credit accounts or possible new ones. Best call them directly early in the day and speak to a supervisor imediatly! A regular account specilist would not be able to reinstate your account. Best of luck!
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10-04-2020
06:11 PM
Samsung is having massive problems in many aras. This is my opinion. I tried to get "Samsung Financing" with perfect credit just over 800 and was denied! I then tried several times to use carrier financing with AT&T and a page would come up saying they had an error and empty the cart. I went round and round and no luck. I ended up paying cash! I read here and other forums of payment problems order problems and shipping problems! I will be buying everything from now on through Best Buy that still treats their customers like you would expect and even better! Last time I walked into my local best buy one of the employees saw me and asked how I and the last item I bought were doing by my name!
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10-03-2020
12:50 PM
2 Likes
I am also waiting for my tablet, keyboard and game controller all on backorder for the past two weeks and two more to go! When I placed the order it said shipping Sep 20th! Now its ship by Oct 16th recive by Oct 20th. Its not just this TV, refrigerators you name it are all on backorder! Something massive happened! Unlike America Asia shut down completly for the pandemic. So how does Best Buy have product??? I just bought my Note 20 Ultra from them and would have bought the tablet if they had the same discount on the keyboard. Samsung needs to come out and appologize!
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10-03-2020
04:30 AM
by the way if it wasn't for the carrier offering me payment plan I would never ever be able to afford the Note 20 Ultra. I live on SSD in Southern California with lots of help from family. phones are becoming increasingly unreasonable in cost while they continue to cut features or assesories from all their phones. no shame in not being able to shell out $1400 for a cell phone. God i just remember my first car was a $200 Bug that lasted me 5 years!
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10-03-2020
04:20 AM
no offense taken at all all my offense is with Samsung what I wrote was how Samsung seems to be headed with lots of humor lol I just can't understand Samsung thought behind the no ssd slot on the Note 20 but when your penny pinching every penny counts but at what cost loosing customers? I will certainly have to read the fine print from now on and not assume anything anymore. so you did nothing wrong but let us know to watch out. THANK YOU!
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10-02-2020
09:41 PM
Try checking your order on the Samsung Shop APP and other browsers. I ordered I should I say thought I was ordering and was told my Tab S7+ would arrive on Sept 22nd then 28th then Oct 16th! So I found out it is on backorder. The website says deliver by Oct 20th. The APP says ship by Oct 16th. Customer service knows nothing but the screen tells them! Last time I order through Samsung. From now on Best Buy!
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10-02-2020
08:54 PM
I am new to AT&T Mobile and have experianced a nightmare migrating from Sprint. I am hearing a lot of simular issues. Sad the oldest phone company in last place service!
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10-02-2020
08:29 PM
Call Asurion through the AT&T Pro Tech app. Tell them you are having connection issues. Ask them to check for reported issues in your area. Then ask them to do a complete reset your network connection. Should be settings, then connections, then more connections, at the bottom is the reset. This will reset ALL your connections G5/LTE/WIFI and Bluetooth. But NOT your phone.
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10-02-2020
09:32 AM
Cation before switching to Tmobile I have something you need to know! I was a Sprint customer sense Sprint bought GTE back in the 90's I have perfect credit and had the Samsung Galaxy Forever contract each year owning each and every Note. In this contract each year you return your current device and it pays off that device in full. You buy the new device by only paying the tax and continue paying the monthly installments until the next year. This year Tmobile told FCC and fair trade commission that current Sprint customers would have no change to their services for at least three years! Early spring I started having no signal at home. I later found out they shut off the only Sprint tower for miles! My then Note 10+ could not roam onto the new Tmobile towers and would have to upgrade. Five months later I tried to pre-order the Note 20 and was told sure no problem that will be $975.00 down plus the full retail price tax and a $40.00 upgrade fee and a $30.00 activation fee and overnight shipping of $25.00! I checked online I called I went to a store I called loyalty that told me my Sprint contract is now with Tmobile and this is Tmobiles decision. One of the Sprint loyalty employees trully said "This is not right you have a legal contract and have been with us forever" I took my cell phone and watch numbers I was paying Sprint $200.00 a month for and went to AT&T. Yes their forien sales team and customers service is horrible! BUT I have perfect signal. Tech support is american and I talk to a American loyalty department when I need customer service. I was given a Note 20 Ultra 512 gb zero down on installments same with a watch3 car connect and Netgear hotspot all unlimited my monthly bill is $250.00 I decided on a wifi tab s7+ 512 gb that should have this feature but not a deal breaker!
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10-02-2020
08:42 AM
WoW are you serious! I have the ultra thank god but did not know this! "Samsung the next cheep thing" Coming next year no ear buds or charger just a phone in the box with another $200 increase but wait there is more if you order now we will give you the free $20.00 ear buds! Now dont you feel like we appreciate you! Thanks for bending over and being a loyal customer!
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10-02-2020
08:28 AM
1 Like
I recived mine! https://9to5google.com/2020/08/18/galaxy-note-20-free-earbuds/
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Josephinelcajon
Galaxy
in Note20
10-02-2020
08:19 AM
- last edited on
10-02-2020
06:28 PM
by
SamsungJoJo
10-02-2020
08:19 AM
I feel you! TBH its been a strange year for Samsung and the world! I have pre-ordered each and every Note and each year feeling like my loyalty to this is being taken advantage of and less is given each year. This year (I cant belivie I am about to defend Samsung) sales of the Note 20 were off and then after the pre-orders sales plumited! Samsung typically doesnt see this for 3 to 4 months later then they release other colors and variances to boost sales over xmass then in spring start pumping up the next "biggest thing" This year the Tab S7 and S7+ have blown them away selling out in hours in India and days in the USA thanks to the pandemic! I seriously think Samsung needs to make an effort to regain the loyalty of customers that come back each year and pre-order their next "biggest thing" Its a slap in the face is what we got this year!
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Josephinelcajon
Galaxy
in Note20
10-02-2020
08:19 AM
- last edited on
10-02-2020
06:28 PM
by
SamsungJoJo
10-02-2020
08:06 AM
1 Like
AT&T has been working on their 5G network and continue to. There are apps that can also monitor your cellular connection. Just because you see bars doesnt mean you are connected or at what speed. try "opensignal" in the app store! Notes have also been known for slow wifi and AT&T wifi monitor can cause issues. Try disabling it and try reseting your networks.
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10-02-2020
07:47 AM
You are better off getting a memory card than to wait, Samsung is behind on orders as it is and love to wait until sales drop to add more colors and sizes. Maybe by xmass?
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10-02-2020
07:44 AM
I heard from somewhere that this is yet AGAIN another future feature coming SOMETIME in the future. This year Samsung has done way too much of this! My new watch3 just got a update so it kinda works but not as advertised!
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10-02-2020
07:38 AM
1 Like
There are several one from Logitech and some on Amazon. I agree the Samsung keyboard does nothing to protect in fact over time the keys are rubbing on the screen!
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10-02-2020
07:35 AM
2 Likes
O but there is a teeny tiny astrict we hid to say this might be coming soon! Just like the heart rate monitor on my new watch3!
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10-02-2020
07:29 AM
1 Like
This being my first tablet and it being a flagship model s7+ and it being just a bigger Note with almost the same price I fully expected at least the same level of support especially when it comes to security! That buy the way I am having to wait another 2-3 weeks to recive it! Is lacking in so many unexpected ways! The more I wait the more I learn and the more my buyers remorse grows! Its like buying a car and being told the radio might work in a month or two! O and by the way we will only charge you half as much for the keys sense we know your going to need them! Isnt that nice of us???
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09-26-2020
02:36 PM
1 Like
no I believe that the "S" series will go away the note will remain and so will the Z Fold. the S series is just a note without the pen. I do not see the ability to add the pen to the Z fold due to how packed it is already. but I think the pen could be used on it if someone wants to carry a pen around.
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09-25-2020
11:34 PM
Try contacting Samsung the Note 20 was supposed to have them also they "forgot" to put them in the boxes. They had sent me mine. I plan on doing the same when I get my Tablet. https://www.sammobile.com/news/psa-ask-for-your-akg-earbuds-if-you-buy-galaxy-note-20-in-usa/
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09-25-2020
11:26 PM
1 Like
I feel your frustrations and just migrated to AT&T from Sprint/Tmobile and had a horrable experiance just trying to do this but I am still better off with better coverage and Tmobile wanted me to pay $900.00 down on a new phone after being a perfect customer of Sprint for 20+ years! I just back ordered the wifi Tab S7+ and each day I find something new that either doesnt work or work right! BUT this issue is stricktly an AT&T issue. Samsung and Android give the updates to the carrier to tweek (add and or remove apps and or functions) I am bummed yet another function on the Tasb S7+ that I paid over $1K for will not work. We need to complain to AT&T and nicly tell Samsung that our carrier is removing one of the advertised functions of the new Tab S7+ Sorry! We are both in the same sinking boat!
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09-25-2020
11:13 PM
Before opening this I figured it was someone that selected the wrong language or keyboard layout a simple fix. Mine is back ordered so I will have to remember this. THANKS!
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09-25-2020
11:01 PM
Do not forget you also need an additional app to Samsung Health called Samsung Health Monitor so your information is not all in the same app to share with your doctor. And diabeties support was also discontinued!
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09-25-2020
10:55 PM
1 Like
My understanding is the merger of the "S" series and the Notes will happen August 2021. I do not see the fold making a merger with the note just yet untill sales prove its worth it. The Note 20 sales have plumited in the past few days and the Tab S7 especially the Tab S7+ have sold out world wide and back order sales are reaching levels that are becoming unrealistic they will be able to fufill them all by xmass. My pre order is not expected to ship until Oct 20th at best!
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09-25-2020
10:50 PM
There is a larger second set of those rubber things. As far as wings give the aftermarket a chance if its a problem they will cure it! Mine fit well and stay put but I have not tried them at work only driving shopping ect.
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09-25-2020
10:46 PM
Can you change the walpaper, icons and sound individually? If not I might as well cancel my order that is still on back order for another 30 days! This is all giving me buyers remorse BIG time! Maybe I should be asking what can you do on it instead of what it cant do! Much shorter list apparently.
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09-25-2020
10:35 PM
2 Likes
To me they really should allow you to add this say within 7 days of reciving it or at least before it is delivered! This is a sales loss to them! Imagine opening your box and right on top is a nice offer to try it free for 7 days and then be offered to add it before the 7 days is up! Imagine how many more sales they would get! I feel this is not a Samsung customer service problem this is a customer service problem with 99.9% of companies out there! And that is very sad! The problem and solution is us! I am just as guilty but if we complain and stop buying from them they will quickly change their ways! This is as easy as skipping a year to upgrade our devices. One major problem they might just stop making "the next big thing" But we have to do something! I grew up in the customer was always right era and too many people took advantage and ruiened it!
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09-24-2020
09:49 PM
1 Like
I certainly agree with the S and Note merger that would be cheaper to produce and makes sense. Motorola recently tried the Razor and Nokia their bulletproof phone I should see how they are doing. I was looking at ASUS for a bit very Samsung like.
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