My Gear S3 has a continual reboot problem. The watch was sent in to Samsung for repair and was received back within one week unrepaired with the statement: "un-repairable due to liquid damage". The watch has never been in any form of liquid; however, I purchased this watch because of its various functionality and being advertised as water resistent (even had videos). One of the most sought after features is the ability to track activities through S-Health and other apps. I guess we're not suppose to sweat during our activities. Due to it's "un-repairable" status, I took the watch apart to clean the components and look at the Liquid Damage Indicator (LDI) tape. To my surprise the tape is just inside the 3 speaker holes located on the side of the watch which is most susceptible to sweat dripping down the arm. This appears to be poor engineering, but beyond that, I don't understand how that exposure would result in damage to the entire watch where it is deemed unrepairable. My firm belief is this a tactical ploy by Samsung to make a product that has a limited life and disqualify themselves of any responsibility. Apparently, our only resolve may be to void ourselves of any future Samsung purchases. I have many Samsung products and have had a bad experience with my Note 5 in the past. We are in the process of building a new house and were considering Samsung appliances; however, that will not happen because of their abhorent customer service. My family will look elsewhere and when talking with others our advice will always be - STAY AWAY FROM SAMSUNG!
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My Gear S3 had the common problem of many where it entered into a continual reboot loop. The watch was sent into the repair center and now I have also received a return with a letter from Samsung stating my Gear S3 is unrepairable due to liquid damage. My watch has never been in any form of liquid. Through this community I have seen a ton of similar replies. I don't understand why Samsung is not able to resolve my issue. I did not know that Samsung was in the business of selling disposable watches. This is total disception.
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