My 65 inch UHD smart tv started rebooting say Updating Software and will reboot in ... This keeps repeating over and over again. I noticed that harddrive was no longer powered up which was connected to my One Connect Box which is model #BN96-35817B. Serial is 150512A1/B6FP. When I unplugged all the connects from the box, the TV stopped rebooting. I am wondering if I can request for a replacement box. I am not sure if its the box and cable. When I press on the Source, not of my external devices (Robu) shows up anymore.
Has anyone encounter this issue and solved it?
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