- About GoNz0
08-12-2018
04:05 AM
Oh look the ban has been lifted, pathetic attitude but oh well. Anyway, Dell precision laptops support SED on NVMe and guess what, it doesn't work with Samsung drives but fine with other ones.
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07-18-2018
01:22 AM
I see my post has been deleted again, Samsung you are refusing to tell us what you have told BIOS manufacturers, this is pathetic just like the way you withold PSID revert software insisiting we RMA the drives.
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07-16-2018
03:23 AM
As per usual absolutely no help whatsoever despite Samsung knowing what needs doing. You fail to listen that we have BIOS modders who are more than capable of implementing this but you offer no help just excuses. On a side note has anyone tried a clean install with the new Dell XPS 9560 BIOS 1.10.1 releases last Friday to see if the PCIe enhancement has anything to do with this? Doubtful I know.
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06-03-2018
01:39 PM
@userC7eWFjd0vl wrote: Thank you, I am aware of the problem and have been reading this thread for the past 3 months. Contrary to your assertation, the Magician software does in-fact allow you to enable encrypted drive encryption and goes to enabled after you re-install windows. This leaves the drive in a state where it can not be hardware encrypted by other means NOR can it be secure erased without RMAing it to Samsung. I was suggesting that perhaps samsung could be so kind as to release a utility, or update magician to actually check for BIOS support before enabling it. They refuse to release the PSID revert tool, you have to use 3rd party tools, pathetic doesn't come close as all the other SSD makers release them and as you can downoad freeware to do it so any excuse samsung give are utter cr@p.
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05-08-2018
09:04 AM
The 850 is another matter as it is Sata so the stuff is in place already, the NVMe drives are another story, sedutil coudln't do NVMe last time I checked but someone mentioned building a custom version that could. Beyond me though.
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05-08-2018
01:29 AM
@arsonautwrote: So incase we use Samsung Magician to set the encryption mode to OPAL, should that work with BitLocker as boot drive then? Or will BitLocker somehow change the mode to nonfunctional e-Drive? Magician can't set opal.
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05-08-2018
01:28 AM
I very much doubt Samsung bothered to check until after they released it so it is doubtful.
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04-30-2018
03:19 AM
@Eatonwrote: I agree that Samsung needs to be more transparent about eDrive encryption and the issues surrounding it. I have, unsuccessfully, attempted to use this feature for 4 years on several different Samsung SSDs. I've never had an SSD and hardware combination that let me enable it. Now it seems like the main issue is finally getting resolved, but we need more transparency! Samsung, please post a list of motherboard manufacturers you can confirm have the fix. Motherboard BIOS manufacturers post changelogs so bare it's probably going to be impossible to know if they have integrated the fix unless you confirm. Well said, I have no idea why Samsung needs to close ranks every time a problme exists, we can't push Dell until we know what to push with as the support staff are useless. It is also very sad that I had to buy 3rd party software to PSID revert my drive back into a useful state.
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04-23-2018
01:50 AM
@userqW8vNpR3Zmwrote: @userNGKyEw36Wbwrote: Also, since we are 14 months out from the original post date - has anyone gotten hardware encryption to work on the boot drive? No, and I fear we will come to the same conclusion another 12 months from now. How true. Now they have passed the blame it is case closed.
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04-14-2018
12:34 AM
I love how Samsung are removing posts to make the problem go away, pathetic.
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03-23-2018
06:05 AM
Considering the huge BIOS modding community it would help if you said what the problem and fix is so we can get on with it ourselves, Asus will never bother and I expect Dell will be the same so we need to do it ourselves.
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02-12-2018
05:28 AM
And the cream on the cake is the pathetic attitude Samsung has over the PSID revert tool that the majority of the other big players have released to allow a drive reset, yet it is only Samsung who screwed up the last updated leaving us with drives stuck in secure mode with no way out other than an RMA, WTF?
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01-29-2018
05:06 AM
@userG0FBPgtMQs wrote: You can easily find the PSID revert tool online ;-) That is for older Sata based drives, it was the 1st thing I tried.
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01-26-2018
01:50 AM
@userZTs3yUcBZp wrote: I have the same problem that I am unable to use Bitlocker with hardware encryption on my 960 EVO as boot drive. How can I disable hardware encryption again? In Samsung Magician it doesn't seem possible?! Thanks - gladston3 Samsung need to get with the plan and release the PSID revert tool to reset the drive to a more usable state, currently it is a joke as they expect us to RMA the drive. The other big players in SSD's have tools you can download to reset the drive using the PSID code found on the label,
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01-17-2018
07:11 AM
Lack of testing springs to mind, need I remind you of the huge testicle they dropped with the 960 pro performance issue? So if I am now left in a position where I was prepared to take the secure erease hit on the chin for the ability to use bitlocker but as this is not the case becuase it seems the single person developing the software and firmware judging by the time taken to do so cannot come up with a fix I would rather have my drive back to stock so I can secure erase when I want and use other forms of hardware encryption that I can now no longer use thanks to this drive being set as encrypted with no way for me to encrypt it on the hardware level. How about you tell the dev to release the PSID revery tool like other companies do, you know the one that can only be used if you can physically read the label so security isn't an issue with it, at least then those of us who took it in good faith that the developer did the job they are paid to do correctly before finding out they didn't. It is beyong pathetic that I am expected to RMA my drive to get this done, I really regret buying this drive now, it has been nothing but a letdown. Just get the PSID tool released and the problem is solved! Not having a go at you Dave but you seem to be the one liasing between the public and the development team.
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01-17-2018
05:50 AM
And thanks to this I am stuck with a drive I can no longer secure erase. Can you arrange a replacement cross shipped to me, I don't mind supplying CC details obviously but don't see why mistakes made by Samsung should leave me without a drive.
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01-10-2018
03:04 AM
Any news? surly Samsung are capable of working on more than one issue or don't we count as this isn't the "flagship" drive?
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12-23-2017
02:03 AM
My laptop BIOS has a secure erase program, otherwise you can find bootable options.
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12-16-2017
05:35 AM
I believe it is more driver based anyway but Samsung have gone quiet now.
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12-13-2017
07:06 AM
Have you tried with the new BIOS, I am unable to do this as I need the laptop working for now.
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12-05-2017
11:31 AM
I can't test as a 2nd drive as my laptop is a single NVMe only, I hope when you fix this you inform Dell what they need to do BIOS wise or they will ignore the problem. Thanks to this I have a drive that can no longer be secure erased. You need to release the PSID revert tool like other manufacturers have done so we can put out drives back into a state where we can use OPAL, sending for RMA is not a solution unnless you are going to cross ship me a drive.
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11-28-2017
05:22 AM
Your symptoms are identical to the old ones where people used the Intel RST suite as I had the same back with my 840 evo.
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11-28-2017
05:20 AM
mSATA isn't the issue here it's NVMe hence the 850 working ok, not trying to patronise you by saying this :)
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11-28-2017
05:18 AM
Dell XPS 9560, it doesn't give specifics for the mobo in AIda64 as it is purpose built for the chassis. I7-7700HQ Kaby lake. North Bridge Intel Kaby Lake-H IMC South Bridge Intel Sunrise Point HM175 Only contains the 960 evo drive in this laptop.
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11-21-2017
11:50 AM
AHCI, latest firmware and 2.3 driver hence it allowing me to set it to secure in the 1st place. No RST, I wont run that ever again, nothing but trouble and it has not been on this laptop at all. CSM off, secure boot on but you can see all this in the spoiler tag in my last post.
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11-18-2017
02:37 PM
Yes the BIOS mode is UEFI, it is also GPT, I made sure the installer was setup to only install GPT partition scheme for UEFI based systems on this laptop. I am being told this is due to it being a NVMe device and bitlocker doesn't support it? System Information report written at: 11/18/17 22:32:31 System Name: DELL-XPS [System Summary] Item Value OS Name Microsoft Windows 10 Pro Version 10.0.16299 Build 16299 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DELL-XPS System Manufacturer Dell Inc. System Model XPS 15 9560 System Type x64-based PC System SKU 07BE Processor Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2808 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date Dell Inc. 1.5.0, 30/8/17 SMBIOS Version 3.0 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Dell Inc. BaseBoard Model Not Available BaseBoard Name Base Board Platform Role Mobile Secure Boot State On PCR7 Configuration Binding Possible Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume2 Locale United Kingdom Hardware Abstraction Layer Version = "10.0.16299.15" Username DELL-XPS\gonzo Time Zone GMT Standard Time Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.8 GB Available Physical Memory 25.3 GB Total Virtual Memory 36.6 GB Available Virtual Memory 29.8 GB Page File Space 4.75 GB Page File C:\pagefile.sys Virtualisation-based security Not enabled Device Encryption Support Reasons for failed automatic device encryption: Un-allowed DMA-capable bus/device(s) detected Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualisation Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes
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11-16-2017
12:18 AM
Well I now have a new issue, after the 960 evo firmware update and the 2.3 driver it told me it was ready to enable encrypted drive so I enabled it and secure erased. Bitlocker still doesn't work and now I am unable to secure erase or enable TCG opal support due to encrypted drive being enabled. Where do I go from here as I am now unable to hardware encrypt the drive any longer, the old Samsung PSID revert doesn't recognise this drive nor do any 3rd party tools so I am kinda stuffed at the moment. Do you have a tool for me to reset this drive back to factory? Thanks.
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