Okay folks, I will share what I have learned. I have had the same problem with the camera failing, getting progressively worse in the past 2 months. I tried all of the online advice to fix the problem including the factory reset (which stinks having to restore everything). Finally, I reached out to Samsung and they had me go to a tech center. They did some special circuit tests and some swapnostics on the cameras. What they found was that the failure went away when the backglass was not installed but as soon as it was installed, the failure came back. They ordered a front camera to replace that one as the final swapnostics test but it appears to be a faulty circuit board. So... It does appear to be a hardware problem. If you are within warranty, they will take care of the repairs but obviously being without phone stinks. Sharing so that you don't spend time doing factory resets on something that is likely a hardware problem. Working in manufacturing, I know that Samsung is seeing a rise in these cases and hopefully they either offer a voluntary recall to address the issue or offer upgrade credit for users. Spending a $1000+ on a phone with the camera being the primary feature, you expect it to work.
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