Thank you Samsung for allowing me to pay hundreds of dollars for a S10 Plus that worked for about 1.5 weeks.
Thank you Samsung for having me go through the same troubleshooting process and repeating the same thing over and over.
Thank you Samsung for telling me to take my phone to ubreakifix (ubreakicantfix) so they can brick it.
Thank you Samsung for allowing me to send my phone in for repair.
Thank you Samsung for sending me an email about it's unrepaired and I will get it back.
Thank you Samsung for telling me that it was repair and it's being sent back.
Thank you Samsung for telling me that it was unrepaired and I will be getting a replacement.
Thank you Samsung for telling me that my replacement can take up to 14 business days.
Thank you Samsung for allowing me to spend my precious time with you, instead of my family.
To be continued...
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I'm on T-Mobile and I'm having network issues too on my S10 plus. Voice, text and data calls doesn't work. A reboot will resolve it for about a minute or so and then the same issue occurs again. Worked fine for about 1 1/2 weeks. Can't return it.
Support told me it was T-Mobile. Troubleshoot with T-Mobile for 1.5 hours. Went to a T-Mobile store to get the sim swap out. Same issues. T-Mobile told me it was the device. Contacted Samsung again. Went through the troubleshooting process and was told to go to ubreakifix. Ubreakifix messed up my phone even more. It won't boot up anymore. Contacted Samsung again. Now I have to send the phone in for repair. Can't even swap it out. Wasted so many hours on this device and they say there's no issue reported. What a bunch of! Beyond frustrating. Been a loyal customer for years.
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