Samsung

hi again,   i am the original user who started the thread. since then i have stopped using the fingerprint unlock because it's so unreliable. i have tried all the suggestions here but none of them work, really.   even after removed and re-added the fingerprint(s), it works for a while then it fails.   i read one samsung support suggested it could be caused by a 3rd party app and that we should remove them, seriously?? do they even know how tedious to remove all 3rd party apps solely to isolate this problem.   i honestly think the fingerprint feature is buggy, plus the physical position on the back was a huge mistake.    my next phone will have in-display fingerprint unlock and definitely not a samsung phone because samsung seem to ignore this bug despite so many users have complained.         ... View more

@McKhan    i purchased my unlocked note8 from hong kong last year. after extensive research, i came across shortcut master to modify IMS settings to enable VoLTE/video calling and i was happy. this has been working fine with Android 7.   i have been reluctant updating to andorid 8 since its release back in May due to issues (mainly battery) reported by other users.  i recently updated to android 8 in order not to fall behind now that android 9 is the latest OS. needless to say, shortcut master no longer works and i was not able to enbale VoLTE/video calling.   this has been very frustrating to say the least. i refuse to flash the rom to root the phone just to enble features that should have been there for all phones (locked or unlocked).   we bought the oneplus standalone (not from the carrier) and VoLTE works just fine.  my next phone will not be another unlocked samsung phone if they refuse to resolve this for their customers.     ... View more

I thought i was the only one having the FP issues. not only registering the finger proves to be a real pain (it takes forever to get 100% and often times it keeps telling me my finger is not covering the sensor...what gives).   after a long time to finally registered my finger. unlocking works for a while, then it take 20-30 times, if that, to unlock google pay, bank apps or any apps that use FP feature.   then i created THREE fingers using the SAME finger as suggested by other users to improve the chances...still it does not work.   i feel the moderator or samsung support keeps telling us to (1) do the soft reset, (2) swipe the cache, or (3) do a hard reset. they are just reading the same script over and over again.   if this issue is hardware related, then there must be a lot of bad note 8 in the market.   i have the note8 since nov and i pretty much just give up using the FP. shame on samsung to push for this feature for they flagship phone but did not spend enough time to QA this to death, yet it is not reliable to many of us. to be honest, the fact that they placed the sensor at the back was a huge mistake to begin first. it's totally arkward.    could it be another slap to samsung very much like the fire issue with the S7, note7 models???? ... View more