This issue is marked as solved. However, I believe this system either has a design issue or some are defective. I bought this same sound system for my 60 inch Samsung. After connecting everything, the lights on subwoofer and receiver went steady blue. I was getting sound from the soundbar (connected to TV via optical cable) and sourround (little) speakers . However, no matter how high I raised the volume or sub-woofer, it was like listening to a system on treble. I only received a very faint noise from the sub-woofer. After spending 20 minutes with a Samsung rep who could not understand the problem, I requested to be transferred to someone else. I was transferred to a supervisor who had me reset the ID to resynch. The resynching was successful. However, but the issue with the sub-woofer was not resolved. The supervisor kept repeating that the sub-woofer was not really for bass. If this is is the case, this system is worthless. Why would you want to have a system that plays every on treble. Prior to this system I was using a 10 year old sound system, it sounded 10 times better than this system I really was hoping for this system to give me a decent sound. I'm reconnecting my old system and, sadly, returning the soundbar system. My suggestion, do NOT buy this system!!! Hope this saves some people some time.
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