- About user51bC19anIy
3 weeks ago
As I mentioned, I sent the 20U back and am staying with my 10+ until either the next version (21? 30?) and/or they fix these problems. Yes it was USA/Snapdragon chipset. There have been multiple updates to the phone firmware that talk about addressing camera issues. Have you installed them to see if it makes a difference? My thoughts are it has to do with the "new and better laser focusing system" and can't be fixed through soft/firmware.
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10-21-2020
04:21 AM
I too saw that delay/problem when I had it. had to use the 12MP lens most of the time, making the 108MP camera lens useless to me.
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10-20-2020
03:24 PM
IIRC, the description mentioned "camera improvements". Maybe they'll fix it by the time they announce/release the Note 21/30.
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10-20-2020
02:57 PM
Out of curiosity, have you installed any of the latest firmware patches to see if it makes a difference?
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10-12-2020
01:33 PM
Well, my solution was to send it back since, unlike many folks, I didn't trade anything in and still have my Note 10+. I have seen many reviews but they all seem to focus on either landscape, night, zoom/telephoto photography and most said the 20U is very good/great in those areas. None have I read that talks about upclose/near-macro photography. However, if you read the DxO Camera review very carefully, they make comments like "The main disappointment, however, is the Note20 Ultra 5G’s zoom capabilities at close and medium range, which undermine an otherwise excellent performance and prevent the device from ranking higher in the DXOMARK Camera database."
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09-13-2020
06:24 AM
I agree. Someone suggesting I have to change the way I take photos to accomodate the latest-and-greatest smartphones way of taking photos is not acceptable and simply wrong and many times just not do-able. For instance, the photos I took of my wifes tomato plants. To tell me I have to step back further and then crop the image will not work since I had to hold the phone inside the tomato cages to get the shot with the Note 10+ or I would have the cages themselves in the photo! Absolutely ridiculous and just plain WRONG! Either the 20U has major technical issues or the one I (and you) got are defective. I will wait to see if they acknowledge the issues before I consider taking another change at buying one.
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09-10-2020
07:46 PM
Thanks for the suggestion. I tried that and it didn't make a difference. Also, if I am using the 12MP camera which is supposed to be like the camera in the Note 10+, why don't I get the same results from the same actions? Why would I want to have to take multiple steps to post a photo when my Note 10+ could take the shot near perfect every time and then send it as is. No need to crop or process. Many of the photos I took with the 20U were under-exposed (which I think they expected - it explains the Exposure/Brightness slider that pops-up when you tap the screen). There were other photography related annoyances (slow to take photos, lots of blurry shots, focusing issues, etc) that finally sealed-the-deal for me and I sent it back. Samsung, either you layed the proverbial egg or I had a bad phone/camera.
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09-10-2020
02:42 PM
I am glad to see someone else has seen these issues. I am wondering if it is because I pre-ordered/early adopter/first ones they sold? I see all these reviews about how good it is (with an occasional "not much better") review. I took a series of photos of the same object (mostly outdoors/flowers so plenty of light) with the Note 10+, the 20U 12MP (which is not the same as the Note 10+ 12.2MP) and the 108MP. Everyone who saw them said the 10+ was the hands-down best they had ever seen and agreed the ones taken with the 20U were bad (see more examples, below). Well, since the 20U was supposed to be part of a hand-me-down to my wife (not trading in the Note 10+), I sent the 20U back and just received confirmation they credited the account. I sure hope they resolve these issues. I might try again when the prices start to drop - if the camera works as it should. Note 10+ 20U 108MP Reduced to upload Note 10+ 20U 12MP
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08-28-2020
04:44 PM
I guess I should have mentioned that, yes, it is set to fast/quick charging (factory default) and when I used the charger that came with my Note 10+, it says "Super Fast Charging". So has anyone else tried non-Samsung chargers, what was your experience and which QC charger did you use?
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08-28-2020
01:06 PM
I have had the Note 20Ultra for 10-days and am on the verge of returning it (within the 15-days window). Photography/cameras are a mess (see my other threads on it). Yesterday I noticed an interesting charging issue I stumbled on. I have an AUKEY QC3 charger I use all the time with my Note 10+ and wifes Note 9. When I plug those in, it says "Fast Charging". When I plugged in the 20U, it only says "Cable Charging"? What is that all about? Do I suddenly have to replace all non-Samsung chargers?
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08-28-2020
01:00 PM
With the 15-day return clock ticking down, I am leaning towards returning it. It just isn't worth the aggravation and how much I have been fighting it to get it to do what I want it to do - which is largely photography. It isn't fantastically better than the Note 10+ and in many situations related to the cameras, it is worse. Battery life isn't very good - and some days it has run out of battery faster than the Note 10+.
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08-25-2020
05:57 AM
Not sure if PRO mode is a weird hybrid since in regular PHOTO set to 108MP you can only zoom to 6X but in PRO mode, you can zoom to 10X. In Regular PHOTO/12MP you can zoom 50X (which while not completely horrible, I was able to zoom into the moon so you could actually see IT IS the moon. With the 10+, it was mostly a blur. It is a weird combination of issues/choices. At this rate, I keep leaning towards returning it....still have till this Saturday per the paper that came with it that said I have 15-days to return it....
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08-24-2020
05:09 PM
My bad. The separation of AF/AE only seems to occur in PRO mode, which I am accidently switching to when I don't mean to (another annoyance of the 20U). F/1.8 is the widest and gives you the most light but causes the bokeh. But I think it will vary based on the camera/natural light. For example, the photo I am attaching shows an F/3. Not sure if the metadata is included when you attach a photo here - here it is in Google Photos: https://photos.app.goo.gl/DS5RXpKDNherevH79
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08-24-2020
02:30 PM
Thanks. I did not force the bokeh - it did that itself since it choose an f/1.8 aperature. The way to choose your focus points is the press-and-hold on the image itself and 2-circles will show up - which you can drag/separate (I did this in the first photo with 2-yellow flowers by dragging the AF circle to the left side/darker center) to where ever you want to choose the focus (AF) and/or exposure (AE) locations for it to use. Otherwise, in PRO mode, you can simply choose Manual Focus and drag that slider to the focus/sharpness you want.
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08-24-2020
01:01 PM
Since my post I have been playing with it and doing some research. One place discussing similar issues with the S20 talked about "go into pro mode and manually focus"? Another way I found was to force AF/AE Lock in the regular photo mode and then force it to focus where you want. However, to do that you have to be in 12MP mode, not the 108MP mode which then makes the 108MP somewhat useless since I now pretty much leave it in the 12MP mode. With the 10+, I simply pressed the .5X zoom button and shot the photo. Easy-Peesy..... While I was able to get some decent shots using these methods (see attached samples), it defeats the whole purpose of being automatic focus. But after spending a day using the 20ULT for what I use the 10+, it was an exhausting, frustrating shoot. See my post here: Note 20 Ultra Photograpy/Camera Issues At this point, I am at the verge of sending it back. This was using the AF/AE Lock to force where I wanted Focus
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08-22-2020
03:31 PM
5 Likes
I have now had the Note 20 Ultra for 3-days and the more I use the new cameras, the more issues/concerns I have, when it compares to the Note 10+ I own. I am wondering if anyone else is see these issues? 1. Using the default 108MP camera/resolution is terribly slow. 1-2 seconds delay from the time I press the shutter (or use the button on the S-Pen but those issues are another point) to the time it lets go and I can take another shot. Causes lots of blurry/not fully focused images. 2. Since the 108MP is so slow, I am almost exclusively using the standard 12MP lens. The new Laser Focusing system is not the greatest and often causes blurry images. I have seen other discussion that say things like "go to Pro mode and manually focus it yourself". Isn't the auto-focusing process of things like DSLR and smartphone cameras support to avoid having to manually focus (FWIW, I did this a few times but since I wear contact lenses, what I though was focused came out a little blurry)? Rarely did I have any focusing issues with the Note 10+. I also tried the AF/AE Lock process and that did help with forcing perspective focus. 3. The Standard 12MP is also a bit laggy. I compared taking the same photo with the 20Ultra and 10+ and the 10+ is noticeably faster from the time I press the shutter button or use the S-Pen shutter and the photos are the same size. 4. Speaking of S-Pen as a shutter button.....Today was the first time I took the 20Ultra out on a photo shoot with non-moving objects (Classic Car Show). It was the most frustrating time I have had with the 20Ultra so far. Almost *EVERY* time I use the S-Pen shutter button, it would NOT take the photo - instead it would change the Shooting Mode (to Pro or Video). I have used the 10+ S-Pen as a shutter button for tens-of-thousands of photos and only rarely did it do something like change the zoom and that was likely due to my holding the button too long. I have compared the S-Pen settings between the two and they are the same.
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08-20-2020
09:47 AM
Since the 108MP version can not be uploaded here (10MB), here is a link in Google Photos: https://photos.app.goo.gl/NpM4wTAfw32EaULG7 As you can see, it is even worse. Also, FWIW, I am using the s-pen to take the shots/reduce screen movement...
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08-20-2020
09:37 AM
That much of a focus difference is the depth-of-field, i.e. an f/2.8 lens will show more of the object in focus than a f/1.8. But spec-wise, the primary camera aperature in the N10+ and N20U should be the same. it's not just the examples I posted. The ones I took outdoors were completely out-of-focus. Here are some more examples I just took a few minutes ago... Note 20 Ultra - 12MP Note 10+ 12MP
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08-20-2020
07:07 AM
1 Like
I am an avid photographer. I used to use a Canon DSLR for most of my photography (of antique/classic car shows, macro/flowers). Since getting my Note 10+ last year, it has been my primary/go-to camera. From general photograpy to macro/up-close, it has done a fantasic job. Folks rave about the photos I take with it. Yes, sometimes the focus hunted and sometimes it was aggravating by focusing on the wrong part of the image I was trying to take, and yes distance photograpy was lacking a bit. I took a 2-week driving vacation and never used my DSLR and almost every shot (over 3,000) is a keeper. With all of the talk about the new cameras in the Note 20 Ultra, I ordered one. It arrived yesterday/Wednesday. After getting it fully running/charged/patched, I went outside (bright and sunny) and took some up-close shots of flowers. The results were garbage. Totally unusable/out-of-focus/over-blown. Using the default 108MP is useless (takes at least a second to save/store the image from the time I pressed the shutter button). Even dropping back to the 12MP lens (which is slightly less resoluton than the 10+), the results were unusable. Later in the evening, I decided to try it again in a more controlled environment. I propped both phones the same way (to remove hand-shake) and took the same shot with both phones (see below - unfortunately, this site would not let me upload the 108MP version of this shot due to size). So, unless someone can tell me that I am "simply doing it wrong" (can't imaging what that could be) or "change this setting" or "you got a bad one - here are some shots I took with mine", I am ready to send it back to Samsung and say forget-it - not worth it! Note 20 Ultra - 12MP Note 10+ 12MP
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05-09-2019
08:01 AM
>>>The mods who have asked use for specifics, NEVER replied when I sent them information, no via PM nor Here on the forum.
Agreed - same experience here. They emailed me - I responded - they never got back with me.
Speaking of issues with this watch, I just had a weird experience. I took the watch out of the charging cradle (I sleep with my FitBit - much more accurate/insight into my sleeping issues/patterns/levels) and when putting it on my wrist, I notice the display kept rotating in all 4-directions when it normally only flips on the horizontal axis. I could not figure out how to get it to stop. Finally rebooted it and it stopped. Never had that happen before and there was no sign of any updates that could effect it that way.
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03-11-2019
12:06 PM
I just worked a men's conference and recorded >21K steps on the Galaxy Watch (Fitbit Blaze I had in my pocket was around 23K). Everything in the building was climbing 2-3 flights down and up. The Galaxy Watch recorded ---0--- floors/flights while the Fitbit recorded >100-flights/floors.
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user51bC19anIy
Cosmic Ray
in Galaxy Watch
11-27-2018
06:33 AM
- last edited on
11-27-2018
06:47 AM
by
SamsungJace
11-27-2018
06:33 AM
I tried to send you a PM but it rejected saying: You have reached the limit for number of private messages that you can send for now. Please try again later. Since there is nothing in the info that would cause a security concern, here it is: >>Full model code of the watch. From the Watch - Model: SM-R800 / Serial number: XXXXX >>Current baseband version of the watch. Not sure where to find this? Tizen 4.0.0.1 Software Version: R800XXU1BRJ4 >>Is the watch Bluetooth or LTE. Bluetooth >>Partnered handset information, ie: Model code, current android version, current baseband version. Samsung Note 8 / SM-N950U Android Version 8.0.0 Baseband version: N950USQS5CRID
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user51bC19anIy
Cosmic Ray
in Galaxy Watch
11-27-2018
06:33 AM
- last edited on
11-27-2018
06:47 AM
by
SamsungJace
11-27-2018
05:40 AM
1 Like
As I mentioned, I would test further and report back. After turning off *ALL* Workout Predictions, the FLOOR count is still completely useless. Never registered my climbing and descending the stairs/floor at my home, numerous times yesterday. The sudden 2-floor blip was an anomoly. Same with this morning. I climbed/descended my stairs at home at least 4-times, climbed 4 9-step stairs in my parking deck and 2-15-step staircases in my office building and *NONE* registered - FLOOR count is still ZERO! --CORRECTION/UPDATE-- after typing this, I checked (again!) and the floor count suddenly jumped to 5 even after checking it 10-minutes ago and having sat in a chair to type this. Still useless/inaccurate. I am still in the return window. Not sure if this is a deal-breaker or what? Doesn't seem to be a good alternative watch that gives me the phone management functionality and health measurement functionality. So Samsung, whats the answer?
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11-26-2018
11:18 AM
2 Likes
Hmm - my reply seems to have gotten lost. Glad my clipboard manager got it Yes, I have seen a few of those threads before this one. As I mentioned, I will do some quick testing and here are the results (for now). Before I made the recommended changes, I had 3-steps registered eventhough I climbed down up and down a flight of stairs at home, 3-times and then 2-flights of stair out of my parking deck and up-and-down 2-flights of starts in my office building - which should have totalled at least 10 (parking deck steps are only about 10-steps while office building are at least 15-each flight). So I turned off Elliptical/Rowing detection - walked down the 2-flights of my office building - NO change. Still at 3. I then walked to my local post office and while the floor count didn't change, I was watching the STEP count which seemed to be dead-on. Every step registered. I decided to try turing off ALL other detections except for Healthy pace. Walked 2-blocks to a Subway and noticed the Floors count had jumped to 5 (the 2-flights out of my office building). So, with hope-in-my heart, I walked back up the 2-flights but alas, it only registered 1-Floor/flight. At least we have some progress. I will continue to test when I get home and see if it registers.
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11-26-2018
10:06 AM
2 Likes
Never mind. I am guessing Samsung has made some changes to the apps/widgets layout since this original post from September. After fidgeting with the watch for 15-minutes, I finally found it. For me it is: Tap Home (lower right) button Tap on Samsung Health icon Scroll down to Settings Scroll to "Workout detection" Scroll to "Activities to detect" and tap on it, then scroll down to "Eliptical trainer" and "Rowing machine" and turn them off. I will start climbing stairs to see if it made any difference and report back her.
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11-26-2018
09:50 AM
I am confused. I just purchased the Galaxy Watch and have the same issues with the Floor count being useless. I was going to try to disable the workout autodetect as suggested here but nowhere can I find these options talked about here.
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11-26-2018
09:04 AM
4 Likes
This thread is >2-months old and the problems persists. I just got the Galaxy Watch yesterday/Black Friday and immediately noticed the FLOOR count is useless. I have a 2-story house and it registered 1-FLOOR all day! I also question the step count. I purchased this to replace my Fitbit Blaze and old ASUS ZW2 which is dying and wanted 1-device to cover both of their functionality. I thought buying the GW vs Gear S3 Frontier was a smart futureproof buy but not if it isn't accurate. I have a Note 8/SM-N950U and Galaxy Watch - SM-R800. I have done all the recommended cache clearing suggested steps.
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