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I can definitely understand how frustrating this may be. If you are using an app and want to view closed captions (cc) then you have to go through the options of the particular app. The information below will show how to turn on the closed captions for the TV
If this does not help I recommend performing a factory reset. How to perform this is as follows:
Open Settings, and then select General.
Select Reset, enter your PIN (0000 is the default), and then select Reset.
To complete the reset, select OK. Your TV will restart automatically.
If these steps don't match your TV, navigate to Settings, select Support, and then select Self Diagnosis.
I can definitely understand how frustrating this may be. If you are using an app and want to view closed captions (cc) then you have to go through the options of the particular app. The information below will show how to turn on the closed captions for the TV
If this does not help I recommend performing a factory reset. How to perform this is as follows:
Open Settings, and then select General.
Select Reset, enter your PIN (0000 is the default), and then select Reset.
To complete the reset, select OK. Your TV will restart automatically.
If these steps don't match your TV, navigate to Settings, select Support, and then select Self Diagnosis.
