Original topic:

Popping sound and tv shut off

(Topic created: 11-11-2021 03:59 PM)
userjWoSeRlKu9
Astronaut
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4K, 8K and Other TVs

Our 75” Samsung tv is less than 3 years old. It made a loud popping noise and shut off and will not turn back on. The outlet it is plugged in to still works. 

I have seen on other posts that it may need a new power board….

suggestions appreciated 

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2 Replies
SamsungStephanie
Samsung Moderator
Samsung Moderator
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4K, 8K and Other TVs

Hello, I apologize for the concern with the television no longer operating after the noise and was able to locate a troubleshooting article here https://www.samsung.com/us/support/troubleshooting/TSG01001086/ I would encourage you to give it a try. Regrettably, if the troubleshooting steps did not help above and due to you being out of warranty, you can use this link below to find a service center in your area to review service options https://www.samsung.com/us/support/service/locations/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SHERMIN56
Galaxy
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4K, 8K and Other TVs
Time for a new TV....to me sending it out for repair would probably run you up to $800 just my opinion.
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