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Samsung KS8000 power cycling

(Topic created: 01-10-2020 08:15 PM)
usernKB7xmfm5J
Constellation
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My 65 inch KS8000 will not power on. 

Just does a constant power cycle where the backlight comes on then goes off again. Tried unplugging all cables and using different outlets. Is there a fix for this? 

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userpnkjuz9Xj6
Asteroid
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Hello,

 

I see so many threads about the same issue and wondering what Samsung is doing about this?  I spent a lot of money on this TV for it to stop working on me 2 years later..  Going the repair route will be 900$  thats insane...    The least they could do is fix the issue for me since this is obviously a design flaw on their end.  

userCdp5vLxJjD
Asteroid
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Im having the same issue. let me know if you find a solution.

Thank you.

userWVYtg0JgmR
Constellation
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Also having this issue. My UN65KS8000 crapped out yesterday. Constantly power cycling. Samsung support told me to submit a service request with costs being out of my pocket cause its a year after warranty expired. This is wrong and unfair. With so many people having the same issue, Samsung should do something about it. I've been with Samsung for so many years and also endured the whole NOTE 7 exploding debacle. Its not unreasonable for me to ask them to do right by their loyal customers. Samsung is leaving a very bad taste in my mouth. If they dont take any action with this TV situation, they will lose me as a customer.

SamsungLou
Samsung Moderator
Samsung Moderator
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@userWVYtg0JgmR   We are sorry to hear about this. Please send the model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

userWVYtg0JgmR
Constellation
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PM has been sent, thanks

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userCdp5vLxJjD
Asteroid
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Samsung Moderator no pm link for me?

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SamsungNik
Samsung Moderator
Samsung Moderator
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Sorry about that. Please provide the model and serial numbers here: http://bit.ly/2igAXKH


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userCdp5vLxJjD
Asteroid
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link doesnt work

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SamsungNik
Samsung Moderator
Samsung Moderator
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Unfortunately if you're in the members app the private message links do not work. We recommend using your web browser or a PC for private messaging. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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user4bSUl1Toff
Constellation
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Having the same issue. Is there any fix coming or do these televisions just not have the capability to last longer than 3 years?