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TV shows white, washed out screen

(Topic created: 12-10-2020 06:07 PM)
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userSkrNYeVwBC
Constellation
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4K, 8K and Other TVs

I have a UN65NU7100 that's just under 2 years old. Turned it on today and the picture is all washed out with weird color distortions. Turning it off and back on again doesn't fix it. Resetting the TV doesn't fix it. Messing with different settings doesn't fix it. What's going on and how can I fix it?? 

 

 

IMG_9027.jpg

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SamsungTam
Samsung Moderator
Samsung Moderator
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4K, 8K and Other TVs

If this is occurring on all sources, the unit will require service. Please feel free to send me a private message with your full model and serial number. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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SamsungTam
Samsung Moderator
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Does this happen on all sources including the picture test? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userSkrNYeVwBC
Constellation
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Yes, all sources. 

It's been a month now, and it goes in and out. Sometimes I turn on the TV and it's like this. Sometimes, it's not. 

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Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
4K, 8K and Other TVs

If this is occurring on all sources, the unit will require service. Please feel free to send me a private message with your full model and serial number. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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