Get Help

Is it a way to pre-order the ultra ( Z fold 7) by trading the S25/ ultra? I only see the option of S24/ ultra only. Just wondering if anyone who... View Post

 SgtPrimo  Thursday

I too would also like to make that same trade View Post

Subscription is now open for the One UI 8 beta for Galaxy WATCH :watch: ONE UI 8 FACE BETA SUBSCRIPTION IS NOW OPEN FOR GALAXY WATCH 7 AND ULTRA. View Post

 realaud  Thursday

It is not. T-Mobile is the only carrier that participates in Betas. You can't force a carrier to par... View Post

I didn't do anything on the watch. Suddenly the battery widget has problem, the numbers not change any more, while the green progress bars are... View Post

 realaud  Wednesday

You need to put in an error report. You can attach your photos. https://us.community.samsung.com/t5/... View Post

From someone who owns a Watch Ultra and a Watch 6 Classic, and loves the design of each in its own respect. If what I'm seeing around the the... View Post

 Robin621k  Sunday

This is want they will look like! View Post

i've seen a few people talk about the issues they have with the S22 series, since december 2022 after a launch of an update until this month in... View Post

 Samsung_Moderator  05-24-2025 01:46 PM

Hey there! I am sorry to hear that your s22 keeps freezing and restarting! Let's try these troublesh... View Post

Please fix the battery drain. It's not learning my usage, and I've wiped the cache partition and so on. This issue can only be fixed with an... View Post

 userFlEZOUPM3u  4 weeks ago

Mine too. My phone turns off when not plugged into the charger. Samsung needs to address this issue ... View Post

Does anyone know when T-Mobile is going to release the One UI 7 update for the unlocked S23? View Post

 Mujibar  05-07-2025 02:01 PM

Download Smart Switch to your computer (it's available for both Mac and PC). Since the update has al... View Post

Is it me or the stupid Update drains the whole dang Battery life literally charged my phone to 85 percent then went down to 65 percent fast I imagine... View Post

 3SeasonsOnline  2 weeks ago

Also having this issue View Post

I've definitely noticed since I got this update that my s23 ultra charges slower than it did before and even heats up quite a bit. I use a super... View Post

 userId69wcjAKH  Sunday

Maybe Samsung shouldn't release updates that break people's phones as to where your customers have t... View Post

So I got mine last week. It was charged at 100% I looked about 8 hours later and it was down to like 10%. Anybody else notice it View Post

 SamsungModerator1  10-17-2024 06:52 AM

Hello, Welcome to the Community. We understand the frustration of battery drain when using the Galax... View Post

Just saying hello to this community. First time writer.  View Post

Hi,After 2yrs one left side of the monitor is dark.  It started with a slight dim  visible only at night to a complete darkening within a few weeks.... View Post

My s25 ultra does not charge wired anymore. It doesn't recognize the USB C cable, at all. Have tried multiple cables and multiple chargers and... View Post

 Robin621k  24m ago

I think that is what the problem is.Will update you tomorrow when I go to Ubreakit.I am also buying ... View Post

Hello. What is going on S25 Ultra with wi-fi? Wi-Fi seems to constantly go into power saving mode and lose packets. I will add 2 screenshots, the... View Post

I'm very upset on the new update. Split my phone and I can't even scan barcode anymore. Not a good move. Not happy. A14 View Post

 youu  an hour ago

How did it split your phone? View Post

For some reason, notifications are showing on my phone, but not on my Watch 6. I've changed nothing. I verified that the specific notifications... View Post

After the last update my camera isn't working, is someone else having that issue? View Post

It's funny how Samsung says that the reason why now brief isn't available on the s24 ulta its because its not powerful enough to handle it i... View Post

 realaud  2 hours ago

Yes, it's marketing. They make a new device, they add new features, they limit the features to the n... View Post

Need help find my serial number for my power bank Its not on device anywhere. And don't have the original packaging either  View Post

 GaryB82  an hour ago

Sorry but normally you can’t register Accessories like power banks only devices can be registered. View Post

My Samsung Galaxy Ring no longer holds charge. It charges fine but drains completely dead within several hours.  View Post

 EyeT  2 hours ago

Yep I already did that same exact problem still exists View Post