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Original topic:

One ui 4.1 update on s21 ultra causes home button and back button to not work

(Topic created: 01-16-2022 06:09 AM)
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MrEllison
Asteroid
Options
Galaxy S21
Well I recently updated to one ui 4.1 and I cannot use the home or back button. It was working perfectly fine before the update. 
114 Replies
ArtDesk
Supernova
Options
Galaxy S21
Did you clear your memory and reboot? Or even turn it off for a minute then back on.
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usernZ0guBFe4b
Asteroid
Options
Galaxy S21
Yep
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Options
Galaxy S21
Just power rest I keep doing it I hate it
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kylewright3091
Explorer
Options
Galaxy S21

Home button and Home screen works good now

Crazynitro
Constellation
Options
Galaxy S21
What was the fix??
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kylewright3091
Explorer
Options
Galaxy S21
Factory reset
Charkatak
Honored Contributor
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Galaxy S21
Also wiping cache partition might of helped. Don't know if you tried that too.

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kylewright3091
Explorer
Options
Galaxy S21
Wouldn't work
Solution
userw75804O65v
Asteroid
Options
Galaxy S21

YES I AM POSTING IN ALL CAPS SO FOLKS CAN SEE THE SOLUTION THAT DOESN'T INVOLVE WIPING THEIR DEVICE.

I take no credit for the solution as i have just seen it posted in a couple places and it worked for everyone i know that has used it. This does not wipe any data or home screen setup.

Settings > Apps > Mobile Services Manager > Storage > Clear data > Back to Mobile Services Manager > Force stop > Back to Mobile Services Manager > Permissions > Remove phone permission

mrsKreed
Asteroid
Options
Galaxy S21

I have a note 10, updated to the new android 12..now my phone is jacked up. Is anyone else experiencing this