Original topic:

S21 FE Dual Sim & eSim Disabled

(Topic created: 01-18-2022 12:20 PM)
hokiepokie99
Constellation
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Android 12
Buyers be aware. I just received my S21FE after talking to one of their Sales Rep telling me I won't have any trouble using eSim on Verizon.

Turns out, neither eSim nor Dual Sim (phone comes with a dual sim tray) works at the moment. I could only find one post about they will enable the eSim feature on future update, but who knows eactly when they will enable them. 

If you are like me who really needs either eSim or Dual Sim feature right now, this phone is not it.

Seriously considering returning this phone.
28 Replies
user149533at39
Honored Contributor
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Android 12
S21/+/Ultra has eSIM
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userzsUtRViF0z
Asteroid
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Android 12

Yes this is ridiculous, the rest of S21 series gets eSim feature enabled since the One UI 4 update and this phone has the feature disabled even launched with One UI4.

Carriers and even Samsung itself have no clue whether the eSim feature exist in this phone or it's only being locked by the software.

Truly disappointed!

a-guppy
Astronaut
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Android 12
Can you hear me now?
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userzsUtRViF0z
Asteroid
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Android 12

The answer from Canadian site shows that eSim on this phone will not happen anytime soon

https://r1.community.samsung.com/t5/galaxy-s/android-12-no-esim/m-p/14902713/highlight/true#M98373

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hokiepokie99
Constellation
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Android 12

Yeah..... I just returned the phone, sticking with my S10+ for now. What a disappointment. 

userzsUtRViF0z
Asteroid
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Android 12

If the battery is not draining too fast on my S10, I won't buy phone this year. S10 series is great and also supports Android 12.

Btw, another use says he got a note inside the box saying the dual sim feature will be enabled via software update in the future, he purchased from Bestbuy.

LikeToExplore
Cosmic Ray
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Android 12

US version: I have One UI 4.0 and Android 12, still no luck, is it enabled on any device yet ?

The package says hardware supports dual sim, will not be available at launch, will be enabled later by software update.

Thanks !

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userbh1Ccgcw0a
Astronaut
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Android 12

It is very dissaponting. I ve just buy it and the seller didn t told me the dual sim won t work. Please don t buy this phone

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user8IJFomuiOv
Constellation
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Android 12

One UI 4.1, Android 12. Still dual sim unavailable. This is very unfortunate. When will Samsung make dual sim available?

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