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Back button does not close app Fold 5

(Topic created: 09-03-2023 04:07 PM)
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acostj
Cosmic Ray
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Fold & Flip Phones

Hello everyone, has anyone experienced problems closing applications using the back button and they do not close? I have this problem with Galaxy Fold 5. I have to use the home button or the minimize button and then close everything.

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VerbumVeritum
Legendary Samsung Care Ambassador
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Fold & Flip Phones
Very odd. Since it's app specific, it doesn't seem like anything is wrong with the functionality of the phone itself. These apps probably have specific versions for Foldable devices. I would try reaching out to the app developers for more info. You could attempt "Repair apps" in Recovery Mode in the meantime. With the phone powered off, press + hold power and volume up buttons until the Samsung logo disappears. Using volume keys, highlight Repair apps and then power to select and confirm if necessary. This reindexes all apps and might resolve this problem.

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VerbumVeritum
Legendary Samsung Care Ambassador
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Fold & Flip Phones
By its very nature, the back button does not close apps.
acostj
Cosmic Ray
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Fold & Flip Phones
I know that the back button does not close the applications but on my previous Galaxy phones when you press it several times it returns to the main page and exits the application
acostj
Cosmic Ray
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Fold & Flip Phones
Yes when you are in the homescreen app and press go back the app no minimize this happens just with certain app like Chrome, Facebook, Google news
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VerbumVeritum
Legendary Samsung Care Ambassador
Options
Fold & Flip Phones
Very odd. Since it's app specific, it doesn't seem like anything is wrong with the functionality of the phone itself. These apps probably have specific versions for Foldable devices. I would try reaching out to the app developers for more info. You could attempt "Repair apps" in Recovery Mode in the meantime. With the phone powered off, press + hold power and volume up buttons until the Samsung logo disappears. Using volume keys, highlight Repair apps and then power to select and confirm if necessary. This reindexes all apps and might resolve this problem.
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Fold & Flip Phones
Press the Menu ||| button instead, and select "close app". The back button only minimizes apps.
acostj
Cosmic Ray
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Fold & Flip Phones
Yes but this no happens
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There are some apps (like Twitch, or some games) that simply will not close unless I open recent apps, click on the header so it brings me to the app page in settings, and then click on Force Close. There are options to not allow apps to run in the background though (also found on the app page in settings). For truly difficult apps, you can add them to "sleeping apps' and "deep sleeping apps'. Those are the apps I do not want open unless I use them occasionally (food order apps, for example)