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Keep screen on while viewing not working

(Topic created: 08-05-2023 06:49 AM)
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userunFp95LUct
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The Keep screen on while viewing option is not working. I toggled the option on but screen keeps turning off when looking at it. Any ideas on how to fix this?
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VerbumVeritum
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@userunFp95LUct Does this problem still occur when you place the phone into Safe Mode? From the power menu, press + hold power down until the Safe Mode option appears. If it happens with the phone in Safe Mode, there is a 3rd party app interfering with this function. 

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VerbumVeritum
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@userunFp95LUct Does this problem still occur when you place the phone into Safe Mode? From the power menu, press + hold power down until the Safe Mode option appears. If it happens with the phone in Safe Mode, there is a 3rd party app interfering with this function. 

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userunFp95LUct
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Thanks. How would i know which app is causing it?
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VerbumVeritum
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@userunFp95LUct It would likely be an app with camera access. 

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