Original topic:

Note 20: Downloaded files getting an Error Message "Document Path Note Valid"

(Topic created: 04-11-2024 06:15 PM)
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pugrsq
Astronaut
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Galaxy Note Phones

Get error message document path not valid when I try to open a downloaded file. How to fix this 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hi pugrsq, Welcome to the Community. We know how annoying error messages are when trying to access files.

What steps are you taking when opening the files? Are you opening them from the My Files app?

Were the files downloaded from another app or website, or transferred?

Have you restarted the phone?

Try clearing the app cache. https://www.samsung.com/us/support/answer/ANS00077611/

Please let us know the results.

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