I guess this model is a too old to have it's own section lol 😭. Anyway, I purchased a note 8 from eBay, never had a reason to even suspect it had a problem, in fact I was shocked how nice it was, but, .... Then it became revealed after my return time had ran out. I let it go dead, no battery like dead, so I charge it up, to my surprise that was going to be the last day I used her. After it was over 50 percent I turned it on, it booted to the bios mode, I did every thing I knew to do, I actually let it sit a few days, it got to where I could run it in safe mode only. To make this short, I read the error code, it appears that it was once an ATnT phone at one time, because it crashes looking for the file associated with at&t... Is it possible to just get a copy of android 9 pie and reinstall it myself ? Or would that fix it ? It at the bios screen again today because I turned it off last night. Craziest mess I ever seen. Ill try to post the message I can ask it for, that caused it to crash. As far a **bleep** factory reset and all the other options, I have done every one.. (it's a glitch in the matrix) I need a programmer to help with I'm sure.
first things first, i need the phone's model number
smart switch for mac, install that, plug in your device, follow the prompts from the app and see if it repairs your firmware