Is anyone having problems with simplysafe or ring door bell. We have simplysafe installed and my wife's iPhone get all the alerts and notifications on her phone but my galaxy s9 does not get anything except emails. I called customer service for help and we tried everything to no avail we also used to have ring door bell and the same thing happens. Help, I need help can anyone give me some ideas. Please don't say call samsung I tried that but they never heard of our security systems.