Original topic:

Installing update issues

(Topic created: 11-19-2023 11:57 AM)
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Hermitress
Astronaut
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Galaxy S Phones

I just purchased new old stock S10+ but it only has android 11 and last security update was 2021. I know they no longer support this device but will I still get the android 12 update and newer security update? When I try to update it says it is already at the lastest but that is wrong. I tried Smart switch from my PC but it also states that it is up to date. Any ideas, because if I can't at least get the current security update I will have to return it.

2 Replies
OoYORIoO
Nebula
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Galaxy S Phones
@Hermitress Thank you for using the Samsung Member's Community. I'd be pleased to be of assistance to you with your question about updating your Samsung Galaxy S10+.

I'll provide you with a few websites that you can visit to learn how to update your device via PC.

Get Droid Tips:

https://www.getdroidtips.com/samsung-galaxy-s10-plus-s10e-android-12/#Installation-Instructions

I highly recommend XDA Developers:

https://www.xda-developers.com/download-samsung-software-updates-samsung-firmware-downloader/

The XDA Developers is a fantastic commnunity. You can find answers to your many questions, and so much more!

Thank you for using the Samsung Member's Community. I hope that I have helped you and given you some very helpful tips on how to update your Samsung Galaxy S10+. Thank you!
Capecodlady
Cosmic Ray
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Galaxy S Phones
Thank you. Now I know where to go for an issue on my S9.
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