JUMP TO SOLUTION Solved

Original topic:

My Voicemail app from my old phone didn't transfer to my new phone?

(Topic created: 09-14-2021 06:21 PM)
chickadee1379
Astronaut
Options
Galaxy S Phones

When I set up my new s10e using smart switch the voicemail app from my old phone didn't transfer. I looked in my apps list in the play store and it isn't there either. Is there another way to move it over or another app that does the same thing. Right now the only way I know if someone leaves a voicemail is the old fashioned way of dealing *86.

1 Solution


Accepted Solutions
Solution
LongHiker
Samsung Care Ambassador
Options
Galaxy S Phones

@chickadee1379 Reach out to Verizon. Visual voicemail is a carrier provided service. They should be able to direct you to the correct app. 

View solution in context

0 Likes
Reply
4 Replies
Options
Galaxy S Phones
Who is your carrier and what app were u using?
chickadee1379
Astronaut
Options
Galaxy S Phones
My carrier is Verizon and I was using the app that came on my old phone which was an s7
0 Likes
Reply
Solution
LongHiker
Samsung Care Ambassador
Options
Galaxy S Phones

@chickadee1379 Reach out to Verizon. Visual voicemail is a carrier provided service. They should be able to direct you to the correct app. 

View solution in context

0 Likes
Reply
chickadee1379
Astronaut
Options
Galaxy S Phones
Thank you
0 Likes
Reply