No longer getting voicemail notifications

[HernAnthony]

Hello,  just noticed that I'm no longer getting voice mail notifications. I have to physically go into the app and refresh to see if I have any new messages. Has anyone else been having this issue?

Thanks 

[TheGalaxy]

Enable "data" special access to the voice mail app

[HernAnthony]

Thanks I'll try that!

[Who_Dis]

Reproduce issue then report to Samsung Members app > Get Help > Error Report

What is the device model number and software version (settings > about phone > software information > build number (last 4 digits)) ?

are you using the carrier's app or just stock app for the voicemail?

[HernAnthony]

Got it to work now. Thanks. It was the carriers app..i have the visual voicemail

[CiciMo]

Yes....I'm searching for help for just that!! I see nothing telling me I have VM. I can see missed calls but no way to know IF there's a VM!

[CiciMo]

My VM app set to ALERT sound and ?? ....definitely not silent. Where else to look??

[HernAnthony]

If you go into voicemail settings and notifications it and make sure it's switched on

[Karkar22]

Same problem, visual VM stopped transcribing mid April after working perfectly for over 4 years.