Original topic:

No longer getting voicemail notifications

(Topic created: 05-16-2022 05:03 PM)
HernAnthony
Cosmic Ray
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Galaxy S Phones

Hello,  just noticed that I'm no longer getting voice mail notifications. I have to physically go into the app and refresh to see if I have any new messages. Has anyone else been having this issue?

 
Thanks 
8 Replies
TheGalaxy
Honored Contributor
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Galaxy S Phones
Enable "data" special access to the voice mail app
HernAnthony
Cosmic Ray
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Galaxy S Phones
Thanks I'll try that!
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Who_Dis
Neutron Star
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Galaxy S Phones

Reproduce issue then report to Samsung Members app > Get Help > Error Report

What is the device model number and software version (settings > about phone > software information > build number (last 4 digits)) ?

are you using the carrier's app or just stock app for the voicemail?

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HernAnthony
Cosmic Ray
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Galaxy S Phones
Got it to work now. Thanks. It was the carriers app..i have the visual voicemail
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CiciMo
Astronaut
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Galaxy S Phones
Yes....I'm searching for help for just that!! I see nothing telling me I have VM. I can see missed calls but no way to know IF there's a VM!
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CiciMo
Astronaut
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Galaxy S Phones
My VM app set to ALERT sound and ?? ....definitely not silent. Where else to look??
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HernAnthony
Cosmic Ray
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Galaxy S Phones
If you go into voicemail settings and notifications it and make sure it's switched on
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Karkar22
Asteroid
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Galaxy S Phones
Same problem, visual VM stopped transcribing mid April after working perfectly for over 4 years.
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