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‎04-12-2019 01:32 PM in
Galaxy S PhonesMy S10 has an obtrusive white bar on the bottom and I can't get rid of it, in addition it is also reducing my overall brightness. Anyone else having the same problem? Any fix?
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‎05-04-2019 08:48 AM in
Galaxy S PhonesHello, if the symptom still occurs while the device is in safe mode I would recommend having the device evaluated by a certified technician. If you wouldn't mind sending me a private message with your full model code and IMEI number I'd be more than happy to look into what options you would have for this.
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‎04-12-2019 01:54 PM in
Galaxy S PhonesCan you please give us a few more details about the symptoms you are experiencing?
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‎04-23-2019 07:29 PM in
Galaxy S PhonesI am having the same problem. Started about 45 min ago. Any ideas?
@SamsungAdam wrote:
Can you please give us a few more details about the symptoms you are experiencing?
It is a bright white bar that goes from edge to edge and is about 1/4 in thick at the very bottom of the screen. Any solutions would be greatly appreciated

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‎04-24-2019 07:56 AM in
Galaxy S PhonesDoes this line appear with the device in safe mode?
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‎04-29-2019 05:08 PM in
Galaxy S Phones
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‎04-29-2019 05:47 PM in
Galaxy S PhonesJust to double check, have you given your device a soft reset?
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‎01-05-2020 04:05 AM in
Galaxy S PhonesYes
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‎07-05-2019 01:04 PM in
Galaxy S PhonesMy husband and I have Note 9s, his has the white bar and mine doesn't. His comes on when the phone is charging. It has now caused screen burn. Please help.

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‎07-05-2019 01:34 PM in
Galaxy S Phones@userTkR5xE5L8H Does the white bar still show when your phone is in safe mode?
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‎10-04-2019 08:39 PM in
Galaxy S PhonesI'm having the same issue with my Samsung s10. Help
