Original topic:

Experiencing issues with my Galaxy S20 Ultra reboots itself with a manual reboot

(Topic created: 12-06-2021 09:32 AM)
randomuser0198
Astronaut
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Galaxy S20

Has anyone else been having an issue where the galaxy s2q ultra reboots itself with a manual reboot lately. Mine has been rebooting on my own for a couple weeks now since updating to oneui 4

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3 Replies
user_ams007
Samsung Care Ambassador
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Galaxy S20
Open the device care application and then click on the 3 little dots on the top right side of the screen and then click on the automation setting and then click on the setting for Automatic restart at set times, check the options Screenshot_20211206-132933_Device care_2497_1638815373.jpgScreenshot_20211206-132943_Device care_2498_1638815383.jpg
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randomuser0198
Astronaut
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Galaxy S20
It's not the settings. It's doing it while I'm using the phone. It's been laggy and freezing a lot lately since Android 12 and it just reboots on its own
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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S20

I am very sorry to hear that your device keeps restarting on its own, and I understand entirely how frustrating that is (I've been there before myself). Third-party apps can cause random or constant reboots to happen on your phone or tablet. Follow these steps to troubleshoot this issue. You can perform a software update, factory reset, or turn on Safe mode to determine if an app is causing the issue. Try these steps to help: https://www.samsung.com/us/support/troubleshooting/TSG01001475/

 

Please let me know if this helps. 

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