Original topic:

S20 FE slow charging

(Topic created: 05-04-2022 04:00 PM)
LadybugFan_16
Constellation
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Galaxy S20

This started yesterday; when I began to charge my phone, it would display the time it should take to charge, but then it would change to slow charging. I switched the charging cords and bricks, but it kept saying to use a supported charger, even though I was using a supported charger. I have also reset and turned off my phone multiple times. The only time the phone will charge is when it is turned off.

This makes no sense as I git this phone in January, so this should not be happening.

Could I please be given an explanation why this is happening and a solution.

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1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Galaxy S20

Thank you for reaching out. I understand your concern with your phone charging. I recommend giving this link a try: www.samsung.com/us/support/troubleshooting/TSG01001573/  This may help with the reason your phone is not charging. 

Does this happen when your phone is on while on Safe Mode? 

 

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