This started yesterday; when I began to charge my phone, it would display the time it should take to charge, but then it would change to slow charging. I switched the charging cords and bricks, but it kept saying to use a supported charger, even though I was using a supported charger. I have also reset and turned off my phone multiple times. The only time the phone will charge is when it is turned off.
This makes no sense as I git this phone in January, so this should not be happening.
Could I please be given an explanation why this is happening and a solution.
Thank you for reaching out. I understand your concern with your phone charging. I recommend giving this link a try: www.samsung.com/us/support/troubleshooting/TSG01001573/ This may help with the reason your phone is not charging.
Does this happen when your phone is on while on Safe Mode?
