Original topic:

Advanced Messaging no longer working, message bubbles no longer blue

(Topic created: 08-11-2022 06:47 PM)
G-NAD87
Constellation
Options
Galaxy S21

Advanced messaging is suddenly not working on my S21. Messaging bubbles are no longer blue to fellow samsung users.

please advise 

 

 

 

 

2 Replies
Belaythatorder
Red Giant
Options
Galaxy S21
You can try a couple of things: first you can try a soft reset where you just power the phone off wait a few seconds and power it back on (something I do weekly to prevent glitches and this can be done automatically through an option in device settings). You can also try clearing your messaging app's cache: open device settings>apps>Samsung keyboard (or whatever app you're using)>storage,>clear cache/data> reboot phone.
0 Likes
Penneyann
Astronaut
Options
Galaxy S21
To Belaythatorder
I have tried and retried every suggestion posted to enable Messenger to work again. At the end of April, it just stopped sending and receiving messages. Frankly I am beside myself with frustration. Google support, Samsung support and my Spectrum carrier all have absolutely no ideas how to help.
0 Likes