Original topic:

My photos look grainy and blotchy on my Galaxy S21 Ultra

(Topic created: a month ago)
Frustrated42
Astronaut
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Galaxy S21

Why do my photos look grainy and blotchy with my Galaxy S21 Ultra? Like those old "turn yourself into an oil painting" filters. This phone was supposed to have a top of the line camera, but my Galaxy note 8 was WAY better. I'm a photographer. I know how to take pictures and use a camera, so that is not the issue here. 

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2 Replies
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Galaxy S21
It sounds like you got faulty device with a bad camera module. You may need to return it for repair/replacement.
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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy S21

Hi, I am sorry you are experiencing blurry or grainy photos. When you want to take a picture, your camera should focus on a subject when you touch it on the screen. If Tracking Auto-focus is on, your camera will be locked to that person or item for 3 seconds. Because it is focusing on one thing, it may seem like the camera is not focusing on the entire scene. This can be prevented by turning off Tracking AF. Cleaning the camera's lens will also help. Try this guide to improve Camera focus: https://www.samsung.com/us/support/troubleshooting/TSG01001297/

 

Please let me know if this helps.

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