Original topic:

Read receipts not working after update S21 FE

(Topic created: 09-26-2022 11:07 PM)
pickle7
Astronaut
Options
Galaxy S21

Receipts don't work after a recent update. I've tried everything to turn it back on and nothing works, Help! 

 

 
2 Replies
Oxford
Black Hole
Options
Galaxy S21
Receipts for what? No one is a mind reader on this board, so please explain your problem or concern in more detail.
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bill-e
Samsung Care Ambassador
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Galaxy S21

If you're using Samsung Messages first try deleting the Samsung Messages cache.  If that doesn't work try deleting the data which will cause the app to restart like new.  Make sure you answer Yes to using the advanced messaging (or words to that effect).  All your  messages will repopulate from the carrier so you won't loose any and hopefully that will work. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
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