Original topic:

Receiving an error code "please connect to a network"

(Topic created: 09-05-2021 06:06 PM)
Natalie17449
Astronaut
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Galaxy S21

On my Samsung s21 5g at the bottom on my screen it will say "please connect to a network" or something like that even though I am connected and the wifi is working fine. why does it keep saying this and how can I make it stop? it happens on no matter what wifi I'm connected to. it's not necessarily a huge problem, it's just annoying to have it happen so often.

9 Replies
user_ams007
Samsung Care Ambassador
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Galaxy S21
You may want to consider completing resetting your network settings, then try installing Google carrier services and then reboot your phone
redamath
Astronaut
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Galaxy S21
How to reboot the phone? And I did all that the resetting I even reset the phone all the way.
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redamath
Astronaut
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Galaxy S21
And my phone is a ultra
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redamath
Astronaut
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Galaxy S21
The Samsung s21 ultra.
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TaylorLauren
Astronaut
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Galaxy S21
I'm also having this issue and did a network reset and restart. It still pops up and is annoying but everything seems to be working fine. Let me know if you found a solution! Mine has been happening for over a month now.
redamath
Astronaut
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Galaxy S21
Mine is doing the same thing I completely reset my phone all the way in sept 26 now on Oct 11 I saw it pop up this afternoon at the bottom of my screen I wonder why this keep doing that SAMSUNG PLEASE HELP US THIS IS REALLY BOTHERSOME!!!!! REALLY ANNOYING.
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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy S21

Thank you for reaching out. I can certainly understand how frustrating it can be when an error code repeatedly pops up. This sounds like it could be an issue with your SIM card. I would recommend reaching out to your carrier and trying another SIM card with your device. 


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Badamsss
Astronaut
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Galaxy S21
What if you've already replaced your Sim card recently?
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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy S21

I can see how this issue can be frustrating. If you have already have swapped out your sim card I would try putting your phone in safe mode. If that doesn't work then I would recommend you contact your service provider.

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