Original topic:

Unable to receive RCS Messages on my S21 Plus

(Topic created: 09-29-2022 03:54 AM)
useroZb4Nz11eZ
Asteroid
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Galaxy S21

I would like to know why my s21plus cannot receive or send RCS messages. What do I have to do or how do I activate it?

 

 
12 Replies
bill-e
Samsung Care Ambassador
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Galaxy S21

Locked or Unlocked, which carrier, which messaging app? 

 

 
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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
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useroZb4Nz11eZ
Asteroid
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Galaxy S21
Tmobile
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user365170tdJ15
Honored Contributor
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Galaxy S21
Set it up in Chat Features
useroZb4Nz11eZ
Asteroid
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Galaxy S21
it doesn't give me the option, and tmobile wants to charge me for having RCS messages
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bill-e
Samsung Care Ambassador
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Galaxy S21

"tmobile wants to charge me for having RCS messages" 

That's why I asked about your carrier in my post.  RCS is a carrier feature and not owned and operated by Samsung. 

 

 
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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
useroZb4Nz11eZ
Asteroid
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Galaxy S21
but I don't understand why they charge for that service, if new phones are supposed to have it, I don't think they charge iphone for the service.
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bill-e
Samsung Care Ambassador
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Galaxy S21

It may have to do with the plan you've chosen. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
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bill-e
Samsung Care Ambassador
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Galaxy S21

IPhone doesn't have RCS.  Apple uses iMessage which is an Apple owned and operated service. 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
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user751201tmO21
Honored Contributor
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Galaxy S21
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Screenshot_20220929-095914_Samsung Members_1000000116_1664463614.jpg
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