Hi , I am really upset that I brand like samsung scammed us. They promised ECG on active watch 2 but still nothing. Now I have even heard that there are chances of even no release of ECG in some reason . ECG was the only reason I bought this watch. I WANT REFUND. I will never ever buy a samsung product.
Dude, the do the same trick with the new Galaxy Watch 3. I have never imagined Samsung as scammers as I am with them since the Galaxy Plus. This is NOT acceptable and if we (Active 2 users) dont get ECG as promised than we need a FULL refund. Thats the minimum!
I am done with Samsung. I have bought too many of their products. Just bought a QLED 60 65" TV with a sound bar, A QLED Q80 48", TWO PHONES-S10, A WASHER DRYER COMBO, and a the Active 2 Watch. Every item has had something wrong. I bought the active 2 watch to monitor my HEART.... STILL WAITING.....NO MORE SAMSUNG PRODUCTS for me. Too many disappointments
I sold my galaxy s10 phone, fingerprint scanner was horrible amoung other things. TV had lines after 1 year. Active 2 watch was $600, was told it was going to get ecg a long time ago, didn't happen, samsung wont comment on their website for answers. The watch kept on over heating, sent it back & had the battery, board and back replaced. Theres plenty of watches ebay for aprox $25 which have temperature, ecg, blood ox, heart rate, and others. I have tested my watch with the doctors, and it works great. The quality and service is a joke, the only thing that's premium is the price they charge you. I'm getting rid of all samsung products, to unreliable for top $$. If you need an answer, just throw the product out, you won't find answers here.
Actually our Galaxy Active Watches have the hardware capablilities already built in for Ecg, Fall Detection, and Blood Pressure Monitoring. It is currently on FDA approval, after it is approved a software update will be released to these watches to allow for people to utilize those functions.