The Active 2 watch came with the ability to display the hour, minute, and second hand in the Always On Display mode, even when the watch dimmed. Now, after the most recent update, the second hand has disappeared from the AOD. This is extremely frustrating and leaves me complelety dissatisfied with the product.
The updates are supposed to improve functionalty, not take away features that make the product an actual watch. I purchased this item because it actually acted like a watch, displaying the second hand even when the watch is dimmed due to the AOD. No other digital watch provides that experience.
Please restore the second hand for the AOD on the Galaxy Watch Active 2. You really made a lot of people angry with that sudden move. We just want it back.
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As a nursing student and future nurse, who works with patients almost daily, the second hand being displayed with the AOD is imperative to providing proper healthcare in a timely manner. If the Samsung team can't understand and fix this, they are essentially advocating for subpar healthcare when using their watches. It is absurd to remove a feature as tangentially miniscule AND useful as this. not to mention there have been multiple updates since its removal, and it hasn't been returned. Samsung is losing the healthcare customer base with the lack of this feature.
Do you have an aluminum Bluetooth/WiFi model? I have the stainless steel 44mm LTE/Bluetooth/WiFi version, fully-updated, and it still has the AOD seconds for many of the pre-installed faces (I believe Samsung hasn't enabled AOD seconds for third-party faces). I have the Verizon LTE version of the Gear S3 Classic, and it also has AOD seconds for pre-installed faces. My Galaxy Watch Active (1st-gen) SM-R500 (40mm Bluetooth/WiFi) doesn't have AOD seconds for any of the pre-installed faces.
I'm wary that the AOD seconds will disappear from the LTE versions soon. Samsung really needs to simply make it an option (for third-party faces too). It's really a basic feature of a watch, and it doesn't impact the battery life in a way that matters to me.
Thank you for your interest in sharing your ideas with Samsung. We appreciate your feedback and will tag it on the forum so that it will appear with other feedbacks, ideas, and requests. This will allow your post to be more easily found in the event that Samsung product groups are seeking outside feedback/requests/ideas regarding our products.
