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06-23-2022
09:06 AM
(Last edited
06-29-2022
11:16 AM
by
SamsungRei
) in
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06-23-2022 09:17 AM in
Galaxy Z FlipPerhaps the other stores just did a visual inspection, whereas, Samsung actially ran electronic diagnostic testing, opened the phone, and repaired the internal problem in your phone. And now your phone is like new.
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06-23-2022 09:42 AM in
Galaxy Z FlipThe other stores are Samsung repair center in Korea and one of local Samsung repair centers. They had internal inspections. The local Samsung repair center replaced screen and motherboard. Samsung repair center couldn't fix my phone. They made my phone a rubbish. As you said, Samsung ran electronic diagnostic testing, opened the phone, and repaired the internal problem in the phone.
Samsung repair center ran electronic diagnostic testing, opened the phone, and repaired the internal problem. They just replaced a protector as a free. I found my phone has big problem when I received it from Samsung repair center. I realized the screen problem as soon as I turned on. It took just few second.
You said, "now your phone is like new." However, my phone was like new and now my phone is like trash.
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06-23-2022 03:16 PM in
Galaxy Z FlipEven more sorry that Samsung trashed your phone.

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06-29-2022 11:16 AM in
Galaxy Z FlipI apologize, but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.
