Original topic:

Frontier 3 locking up

(Topic created: 10-21-2021 02:47 PM)
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userTJjaHrRn94
Constellation
Options
Gear and Gear Fit

I was going to warrant the watch because it was its locking up and not working as smoothly. I not comfortable with some of the features that were activated in the software that has not been tested or paid for by consumer. These options were not available for use otherwise. If I was notified by subscriber that it was going to be sent out to the customer. I would be very thankful.  I will wait to hear back about before I send in the application. Also, if the health monitor and environmental supporting application swas available for me to interface with there is no problem that I could tell. 😀 

1 Solution


Accepted Solutions
Solution
SamsungRei
Community Manager
Community Manager
Options
Gear and Gear Fit

Hello, I understand how frustrating it is when your watch is locking up and not functioning. Here is an article that may help. https://www.samsung.com/us/support/troubleshooting/TSG01003105 If these steps are not helpful, it is recommended to have the watch evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair, or by calling customer support at 1-800-726-7864: http://www.samsung.com/us/support/service/location. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.



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1 Reply
Solution
SamsungRei
Community Manager
Community Manager
Options
Gear and Gear Fit

Hello, I understand how frustrating it is when your watch is locking up and not functioning. Here is an article that may help. https://www.samsung.com/us/support/troubleshooting/TSG01003105 If these steps are not helpful, it is recommended to have the watch evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair, or by calling customer support at 1-800-726-7864: http://www.samsung.com/us/support/service/location. For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.