JUMP TO SOLUTION Solved

Original topic:

Samsung Smart TV Remote Control

(Topic created: 04-21-2022 11:26 AM)
1613 Views
userEev0nJeWLC
Constellation
Options
LED and OLED TVs

Samsung Smart TV remote control on-off button and volume button do not work and all other buttons work. 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! I understand how this can a be cause for concern, just want to confirm have you made sure that your TV firmware is up to date? Also have you tried resetting your remote by taking the batteries out and holding down the power button for at least 10 secs? 

View solution in context

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! I understand how this can a be cause for concern, just want to confirm have you made sure that your TV firmware is up to date? Also have you tried resetting your remote by taking the batteries out and holding down the power button for at least 10 secs? 

0 Likes
Reply