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Samsung Smart TV Remote Control

(Topic created: 04-21-2022 11:26 AM)
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userEev0nJeWLC
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LED and OLED TVs

Samsung Smart TV remote control on-off button and volume button do not work and all other buttons work. 

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Samsung_Moderator
Community Manager
Community Manager
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LED and OLED TVs

Hello! I understand how this can a be cause for concern, just want to confirm have you made sure that your TV firmware is up to date? Also have you tried resetting your remote by taking the batteries out and holding down the power button for at least 10 secs? 

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! I understand how this can a be cause for concern, just want to confirm have you made sure that your TV firmware is up to date? Also have you tried resetting your remote by taking the batteries out and holding down the power button for at least 10 secs? 

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