Original topic:

Unable to register my Samsung SD card bought from amazon(sold by amazon)

(Topic created: 03-21-2022 11:51 AM)
userdWyOiHutIV
Asteroid
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Monitors and Memory

I encounter this error msg after double checking my micro SD card's serial number during product registration. 

 

PRO Endurance microSD Memory Card 128GB

MODEL NUMBER: MB-MJ128GA/AM SERIAL NUMBER: (hide in the msg)
Unable to verify warranty due to incomplete serial number. Check the serial from your product, not the box, and enter it here to complete registration.
6 Replies
Charkatak
Black Hole
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Monitors and Memory
Why would you need to register an SD card? If you bought it and you have that in Amazon purchase history, then that is enough proof. Unless I am missing something.

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userdWyOiHutIV
Asteroid
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Monitors and Memory

I bought it from "ship and sold by amazon", and it's broken now, I need to claim warranty. in order to do it, i have to register my product. 

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Charkatak
Black Hole
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Monitors and Memory
If your item is defective, then you could just provide a copy of your original receipt and this is the proof of warranty/purchase.

I usually don't register unless registration gives additional year of warranty as LG did for their phones.

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userP3zZEXHhFJ
Constellation
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Monitors and Memory

To userdWyOiHutIV Asteroid -
I had the same fluctuation as yours this weekend; corrupted microSDXC and unable to register. Today I called 1-800-SAMSUNG (726-7864) and talked to a real person. He sent me an email (support ticket) right away to help my processing without any product registrations. I hope that help.

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user_ams007
Samsung Care Ambassador
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Monitors and Memory
You don't need to register your Micro sd card or a warranty
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userdWyOiHutIV
Asteroid
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Monitors and Memory

I bought it from "ship and sold by amazon", and it's broken now, I need to claim warranty. in order to do it, i have to register my product. 

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