My battery now drains with in an hr, the camera now is horrible, blurry, hazy, and cant zoom in clearly. After both updates it is worse. I had exchanged my 4 month old phone for a new same note 20u and this one after 8 days is worse. Im so upset . My wifi in my home which is the fastest they offer, connects on n off now, the phone lags so bad. Im told i can only do another phone swap. As if i wa t a 3rd broken note 20u . If i upgrade i will be charged 800 bucks because my phone is worth 395.00 for trade in. I just paid full price in april from tmobile . Im **bleep** off. I drop calls and have my sons drs calling me i miss. This phone was ok till the updates. Never agin.
Hi, I am sorry to hear you are experiencing all these issues. Can't figure out why your battery is always draining? Your phone has the answer. You can monitor and extend its battery life or use a Power saving mode to get the most out of it. You'll never be stumped about your phone's battery life again. Try these steps to maximize your battery life: https://www.samsung.com/us/support/answer/ANS00078987/
For your camera focus issues, we have steps for that as well: https://www.samsung.com/us/support/troubleshooting/TSG01001297/
As far as the dropped calls go, there are steps to take that can resolve that issue. Try these steps before contacting your carrier: https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Please inform me if this helps.