A71 5G not charging unless restarted

Lance55 · ‎12-05-2022

A71 5G not charging unless restarted.

KennewickMan · ‎12-05-2022

OK, when did this start? What steps have you already taken to try to remedy the issue?

Lance55 · ‎12-06-2022

A few months ago. The only thing I have done is contact Samsung.

KennewickMan · ‎12-06-2022

Have you received and installed any software updates lately?

Lance55 · ‎12-06-2022

Yes on Nov 2, 2022

Puti · ‎12-05-2022

Try to run a diagnostics test

Lance55 · ‎12-06-2022

How do I do that?

Puti · ‎12-06-2022

Run a full test and let us know what's up

Puti · ‎12-06-2022

Fo to the circled part, you will find it there

Lance55 · ‎12-06-2022

Ran test. USB test indicates an issue.