Original topic:

A71 5G not charging unless restarted

(Topic created: 12-05-2022 06:09 PM)
Lance55
Constellation
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A71 5G not charging unless restarted.

 

 

 
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15 Replies
KennewickMan
Supernova
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OK, when did this start? What steps have you already taken to try to remedy the issue?
Lance55
Constellation
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A few months ago. The only thing I have done is contact Samsung.
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KennewickMan
Supernova
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Have you received and installed any software updates lately?
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Lance55
Constellation
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Yes on Nov 2, 2022
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Puti
Comet
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Try to run a diagnostics test
Lance55
Constellation
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How do I do that?
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Puti
Comet
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Run a full test and let us know what's up
Puti
Comet
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Fo to the circled part, you will find it thereScreenshot_20221205_213615_Samsung Members_1000004288_1670294213.jpg
Lance55
Constellation
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Ran test. USB test indicates an issue.