People are not able to hear me at all on a call

[LindseyF]

I can call out on my phone, and answer when someone calls. I can hear them but they cannot hear me on the other end at all. 

Opens in new window

PDF Download

Word Download

Excel Download

PowerPoint Download

Document Download

[Puti]

On this app, there is a diagnostics test you can perform to make sure all of bits and bots are working

[LindseyF]

Thank you! I will give that a try.

[Puti]

Yes, let us know how the test went

[LindseyF]

I ran the test and everything says it works properly. I had someone call my phone and they could actually hear me. Yay! Thanks so much!

[Puti]

No problem 🙂 if you ever have issues, run the test to make sure everything is working properly

[LindseyF]

Will do thanks!

[userhNIV3Raqmj]

There is no s12 phones . Software yea. Just refactor set then install update

[Marquise1994]

Probably meant A12 since the S is beside the A 😅

[userhNIV3Raqmj]

Yea