This is a TV that I bought March 2018 from Sams Club.
Recently I have been noticing a copy of the top 25% of the screen flickering as a transparent image at the bottom 25% of the screen.
This is happening in all apps and the tv menus, so it is internal to the TV.
I have shut down, unplugged power and all other cables from the TV and HDMI smart box, with just plugging the smart box back to the TV (as it is required). I even left the TV unplugged fr9m power for the night to ensure all capacitors were drained. The issue remains.
I have video recordings of the issue. If needed by Samsung.
Hello! I completely understand your frustration with the flickering tv screen, I'll be more than delighted to assist you with this issue. I see that you did troubleshooting steps already and the issue remains. Can you send me a private message with your full model and serial number? http://bit.ly/2tCGnGK
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Hello! I completely understand your frustration with the flickering tv screen, I'll be more than delighted to assist you with this issue. I see that you did troubleshooting steps already and the issue remains. Can you send me a private message with your full model and serial number? http://bit.ly/2tCGnGK
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
