Original topic:

QLED remote not working

(Topic created: 07-25-2021 07:47 PM)
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userjiFrQWQISG
Astronaut
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QLED and The Frame TVs

I have tried all the suggestions to get my remote paid with my TV. My remote just sits on my night stand so I'm not sure how it even became unpaired.

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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QLED and The Frame TVs

I understand how this may be frustrating and want to help have you tried the troubleshooting steps in the link below? 

https://www.samsung.com/us/support/answer/ANS00049119/

 

If this does not help then you may need to purchase a new remote you can find one on our parts website samsungparts.com 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame TVs

I understand how this may be frustrating and want to help have you tried the troubleshooting steps in the link below? 

https://www.samsung.com/us/support/answer/ANS00049119/

 

If this does not help then you may need to purchase a new remote you can find one on our parts website samsungparts.com 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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