- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-09-2022 08:09 AM in
QLED and The Frame TVsHi - I'm new to the forum. We just bought a QN65S95BAF tv which so far we really like. We're experiencing something strange though and I can't find out any info so thought I'd check here. Each evening, after the TV has been on for maybe 3 or 4 hours, the TV turns off, reboots and says the following in the upper right corner
"Screen Optimization - the next time you turn the power off from the remote control, Screen Optimization will run automatically to make the screen clearer"
I don't know if I need to be doing something but it seems like the Screen Optimization isn't running automatically since we continue to get this message each evening. Is there some setting I need to change? It's a little frustrating and I've gone through the whole online "e-book" but don't see anything pertaining to this. Appreciate any help you can offer!
Solved! Go to Solution.
1 Solution
Accepted Solutions
 Samsung_Moderat
		
			Samsung_Moderat- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
08-18-2022 06:46 AM in
QLED and The Frame TVsI apologize, I got the directions a little mixed up. Here they are.
Menu> Settings> All Settings> Connection> External Device Manager> HDMI Black Level
This is located on page 124 of the E-Manual. You can find the E-Manual here:
OSNATSCB-3.2.0_EM_Oscar_Pontus_Nike_Kant-SU2e_USA_ENG_220216.0.pdf
 Samsung_Moderat
		
			Samsung_Moderat- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
08-15-2022 07:52 AM in
QLED and The Frame TVsI can definitely understand how frustrating this may be. Try setting your HDMI Black level set to Normal. You can do this by going to Settings > Picture > Black Level
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-15-2022 08:52 AM in
QLED and The Frame TVsI appreciate your response but please note my TV is a S95B (complete number shown in my post above) and the suggestion you provided is not on my TV. I clicked on Settings and Picture and there is NO black level option. Could you please get back to me with instructions for my model TV? Many thanks for your response!
 Samsung_Moderat
		
			Samsung_Moderat- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
08-18-2022 06:46 AM in
QLED and The Frame TVsI apologize, I got the directions a little mixed up. Here they are.
Menu> Settings> All Settings> Connection> External Device Manager> HDMI Black Level
This is located on page 124 of the E-Manual. You can find the E-Manual here:
OSNATSCB-3.2.0_EM_Oscar_Pontus_Nike_Kant-SU2e_USA_ENG_220216.0.pdf
