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2020 Frame Feedback

(Topic created: 01-04-2021 07:05 AM)
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Rdrakea
Halo
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QLED and The Frame

I purchased the 2020 Frame TV 55" on Friday, 5/22.  QN55LS03TAFXZA

 

  1. There is an issue with the supplied no gap wall mount.  Step 1 is to attach the bracket to the back of the TV using the 4 included screws: M4 x L14.  These screws are too short.  They drop right in and spin.  I had to go to a large box hardware store and purchase M4 x L16 screws.  Please address!!  This should literally be the easiest step of the whole mount process.  800-SAMSUNG is a joke -- she sent me videos to watch and recommended I hire a professional installer.
  2. This is a premium lifestyle TV in the year 2020.  The available memory/storage is awful.  After installing 4-5 apps the available storage remaining was 7%.  A few hours later, it was at 3%.  I have not installed ANY personal photos yet.  Guys, this is a serious concern.  How is this TV going to hold up for 5+ years if we're low on memory out of the box!!  This is a major shortcoming and Samsung should address somehow.  There are things like eManual (50MB) and Disney+ that are pre-installed and you cannot uninstall.  This TV should have at least another 500MB to 1GB of available storate.  

 

22 Replies
Rdrakea
Halo
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QLED and The Frame

Yeah, it's crazy it hasn't at least been corrected??  But at least it's done now - i got over it and you probably will, too - lol.  I hope you enjoy your TV!

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userD9eyD5I8pK
Asteroid
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QLED and The Frame

I had same issue with my 65 inch frame. I'll add that I'm surprised that even 4 little 16mm screws can adequately hold a TV so heavly, especially if the tilt feature gets used a lot. Lots of tugging and pushing on the very heavy TV with only 4 little itty bitty screws. I went so far as rigging a safety line using the other moutning screw hols in case the TV were to fall off the wall.

userryBCotsu1k
Astronaut
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QLED and The Frame

I have the 2020 Frame, 55inch, and can only download 8 photos to my photos, what the heck ?? is there a way to change this? Also, my hi-res pictures around 8-meg are considered to large for it to handle, and asks me to lower the size! Unbelievable