From the beginning I have a problem with Amazon Prime. It looks fine but problem occurs when you want to play old episodes or when system try to auto play next episode. Then everything freezes and I have to force quit. NFL gamepass also has problem. It worked but suddenly it stops. Sometimes it doesn’t want to open. If open still very slow and enter button doesn’t work. Only up and down. Samsung what’s going on? Maybe it is not your fault but still doesn’t look good especially with Amazon which has special button on remote.