Original topic:

Mute not working using FIOS remote with QN55Q80 and Samsung soundbar

(Topic created: 10-17-2021 04:42 PM)
Cosmic Ray
QLED and The Frame

I have a new Samsung QN55Q80 tv and HW K450 soundbar. I would like to control both with my Verizon remote as I have FIOS DVR service and need the remote to control it. I understand not everything will work with the FIOS remote but lot of stuff does, except for MUTE. If I press Mute the TV sound goes off but as soon as I release the button the sound starts again. And if I hold the Mute button down the TV switches to Accessibility Shortcuts. I am using the Optical connection for sound. Is there some setting I need to change to make this work ? Thanks


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