Original topic:

Q-Symphony does not work.....

(Topic created: 12-04-2021 09:50 AM)
userGY9RZeQ8Dz
Constellation
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QLED and The Frame

I have a QE55Q95TATXXC TV and have recently bought a HW-Q810A soundbar and was hoping that the
Q-Symphony would bring me a greater sound experience BUT the TV don't show me that alternative. I connect them via hdmi e-Arc but I can only choose either the TV sound or the soundbar......NO Q-Symphony. I have disconnected the soundbar and re-done the setup and connect to the TV again but with the same result.
As I understand they both have Q-Symphony or???

Another issue is that when I turn on the TV the soundbar doesn't start but when I turn the TV off the soundbar also shutdown. 

Anyone having the same problem?   

Thanks
Stefan

 

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