Original topic:

Q7 remote control flashing red light, not working properly

(Topic created: 11-30-2021 05:16 PM)
userjUwuMZpsYJ
Astronaut
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QLED and The Frame

Remote batteries died, so replaced them. The remote will power the TV on and off but won't do anything else, just blinks red. I've tried different batteries and I've tried long pressing the back + play/pause button per remote connect instructions from TV info.  The TV tries to connect but then always fails.   I am able to run the TV fine with the smarter things app, but it's not ideal.  Also tried other combo buttons that have been posted, the back + volume up,  the back + up button, the back + select button.  Nothing works.   TV is Q7 series 75. 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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QLED and The Frame

Hello, have you tried resetting your remote by taking the batteries out and holding down the power button for at least 10 seconds? 


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